The Maker's Hub Online Marketplace
Thanks for checking out our application to sell online with us!

In case you don't already know, our vision (and passion!) is to enrich the local community by making handmade brands household names.

Who are we looking for you ask? Canadian makers and artisans who make cool stuff, care about quality, have  awesome social media content and are interested in joining our Nationwide e-commerce network.

Is that you? K, awesome, keep reading!

What are we looking for? Quality, unique, Canadian-handmade products.

Still you? Not sure? Why don't you apply and let our team have a look and decide!?!

Please note, product photography skills required.

www.themakershub.shop


----- B A C K S T O R Y  -----

In 2014, Founder Cheryl Wilson, a maker herself, despised porch pickups. Aside from the obvious privacy and security concerns, was the glaring lack of customer service. A cold bag, alone on a porch, no smiles, no heartfelt gratitude.

A stereotypical entrepreneur, Cheryl knew there had to be a solution. An innovative idea was born - a centralized pickup service. Then the planning started. In 2017 The Maker’s Hub opened its doors. It was the first of its kind and ahead of its time.

Cheryl, brings years of retail experience from Canadian retailers; Jacob, Dynamite and Jean Machine. As well, she ran her own successful handmade business, Personally Papered, in Durham Region for 5 years. Cheryl has worked in customer service for over 25 years and takes pride in delivering a great customer experience.

Our online boutique opened in 2019 to great success and in 2020 we expanded our virtual marketplace to include our FB shopping group 'The Maker's Hub of Durham - Shopping Group'. Which now includes over 5700+ members.

In 2020, we opened our retail boutique at 1380 Hopkins St. in Whitby and won first place in the Reader's Choice Awards for 'Best Boutique', 'Best Online Boutique', and 'Best Distribution'. This was extra special for us, as it was voted on by the people of Durham. We will be working hard in 2021 to honour our status of #1.


----- S I T E   S T A T S -----

Jan 1 - June 4

Sessions 25,561
Daily sessions 150-300+
Returning customer rate 49.97%
Conversion rate 9.51%


----- P R I C I N G -----

One time payment: $50+hst
Sales commission: 12% +0.30/transaction fee

Includes;
- store front on our online marketplace
- Canada-wide shipping
- in store pickup service for locals
- detailed sales reports
- seller dashboard & stats
- FB shopping group
- private FB Vendor group


----- R E Q U I R E M E N T S -----

To be accepted, products must have a creative, handmade, hand-altered element.

The finished product must be completed in Canada.

Quality is top importance.

Product blanks cannot be sold.

You must be involved in the creative/making process. Anyone found to be misrepresenting how their products were made will be subject to immediate termination without refund.


---- P I C K U P S -----

Safe, secure, contactless pickups are included in all local sales through our website.

Pickup location at The Maker's Hub (1380 Hopkins St. Unit #5, Whitby).


---- S H I P P I N G -----

Canada-wide shipping available.


---- V A L U E -----

TMH provides all vendors with a seller's dashboard. This dashboard syncs with our point of sale, allowing vendors to be notified of sales real-time, receive sales stats, manage stock and more.

TMH provides detailed monthly sales reports.

Payouts are made monthly by direct deposit.

Safe, secure, tracked and trusted, pickup service included. ADT security and cameras on site.

We promote and drive traffic to the website through our social media channels (FB/IG), as well as in our retail store. Feel free to check out @themakershubofdurham to browse our feeds.


----- S U P P O R T -----

At The Hub, we love to support our vendors. Some of the ways we do this is through our Live Shopping Shows, private FB vendor group, knowledge sharing, transparency, video tutorials, Zoom Maker-Meetups, and more. Our motto is Community Over Competition and that's truly the heart of what we do.


----- R E G I O N -----

TMH is Durham Region based. Our website application is open to Durham and neighboring regions.


----- T H A N K   Y O U -----

Invites will come by email from info@themakershub.ca. We recommend adding our email address to your contacts list to avoid our invite getting spammed or junked. Under 'normal' circumstances vendor invites take about 7-10 days from application to invite.

We look forward to reviewing your application!

The Maker's Hub Team
1380 Hopkins St. Unit #5, Whitby
www.themakershub.shop
289-830-8482

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