Mail In Computer Repair Service Questionnaire

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Complete this form to the best of your ability.

We only repair Windows Based Desktops and Laptops.
Please include the power cords.

Once we receive your device, we will contact you about the repair cost. Generally it's $100 (VIPs pay $50) plus the cost of parts if needed. If we can not fix it, there is no charge, not even the return shipping.

To learn more about the VIP membership plan visit https://dejubi.com/ycg/VIP.html

What is your full name? *

What is your full current address include City, State and Zip *

What is your phone number? *

What type of phone is it? *

Landline

Flip Phone with txt messaging

Smart Phone with email/text

What is your email address? *

What type of computer are you mailing us. Be as detailed as possible. HP Desktop, ASUS Laptop, etc. *

What problems are you experiencing with your PC? Check all that apply. *

Will not turn on/Will not Boot up/Stuck in a Loop

Blue Screen of Death :) or only a black screen on start up

Out of Storage/Hard Drive is Full/Clone to a new SSD

Out of Memory/Not enough RAM/Install more Memory

I was a victim of a scam and need my computer checked

Its making funny noises/It gets Hot/Randomly Shuts Off

Slow/Freezes/LocksUp/Possible Virus

Bad update/Will not update

Battery will not charge/Battery will not hold a charge/Power Issue

Data Recovery - extract personal files from hard drive to external drive if possible

Broken Laptop Screen

None of the Above - See next section

Required

Any other problems you would like us to look at, or problems you are experience that were not on the list before. Please Type Them Here. NONE if you have none

Is the power cord included with your computer, especially with laptops? *

Yes

OPTIONAL: Include the login/PIN for your computer if it has one. We will contact you later if you do not wish you provide it at this time.

You understand your computer will not be returned to you until full payment is received. We are not responsible for lost, damaged, or stolen computers during shipping. You are paying for your computer to be shipped to us, and we will pay for shipping to you up to $50. More than $50, the difference will be added to your invoice. Be mindful of how much it cost you to ship it to us. *

Yes

Please package to computer properly, and ship to: Computer Garage, 122 South Main St, PO Box 221, Clyde OH 43410 (do not us PO is using FEDEX/UPS/DHL) 567-855-1274 *

Yes

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