River Valley Birth Center Satisfaction Survey

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Please provide us with your feedback about the care we provided as well as the facility. This helps us continue to improve how we provide services. We read every single survey and we appreciate you taking the time to share your thoughts and experience with us. We really do read these! Each bit of feedback helps us to consider and plan for improvements as we get to hear directly from clients what is important to them.

Your Name (optional, this can also be completed anonymously)

How did you learn about River Valley Birth Center?

Google/web search

Word of mouth from friends, family, or other community members

Social Media

From a physician or other healthcare provider

Don't remember

Other:

Did you feel encouraged by your provider(s) to make appointments or contact us via phone or portal message based on your individual needs and concerns?

Yes

Other:

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We strive to make our facility comfortable, clean, and relaxed. Was the facility comfortable and adequate? If improvements are needed, please provide us with feedback on what we can improve!

What interested you in receiving care at a birth center? What were you looking to get out of your care and experience?

Did the care you received at RVBC meet your expectations?

Yes

Other:

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What was your favorite thing about the care you received?

If you started care with RVBC and chose to transfer to another provider during your pregnancy we would appreciate if you would share your experience and why that was the right choice for you.

If you were transferred/transported to a higher level of care either during pregnancy or during your birthing time, it is our hope that this process went as smoothly as possible. If you were transferred or transported or your newborn experienced a transport and you have any feedback for us, we would appreciate hearing it.

Would you recommend River Valley Birth Center to your friends/family/community members?

Yes

Other:

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Do you have any other comments? Do you have any suggestions for improvements?

Submit

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