Cancellation of RoomRaccoon Extra Connections
Dear Customer,
If you are in this form it is because you decided to stop the usage of an additional RoomRaccoon Package or an integration with a third party.
As we are always striving to improve our products and services, we would greatly appreciate you taking the time to answer a few short questions.
The questionnaire takes a maximum of three (3) minutes to complete and will officially confirm your cancellation. You can find terms and conditions from this link https://roomraccoon.co.uk/terms-and-conditions/.
Sign in to Google to save your progress. Learn more
Email *
Your First and Last Name *
Please type your property name and RoomRaccoon ID that you can find on the bottom left corner
Property Name *
RoomRaccoon ID *
Which additional package / connectivity do you want to stop? *
Required
If you want to stop the connection with an external service, please type the name of the service.
When do you want to stop the additional package / connectivity? *
What was the main reason you decided to cancel the connectivity? *
Required
How influential was each of the following areas in your decision to discontinue your collaboration with us? *
1 Did not influence
2
3
4
5 Greatly influenced
Quality of the integration
Frequency of improvements
Connectivity price
Promises during sales were not met
Quality of the onboarding
RoomRaccoon Customer service reachability
Timing in providing solutions to technical issues
Timing in providing responses to general usage questions
Other, please explain in the last question
Please leave other feedback, comments, or concerns that you want to convey to us? *
A copy of your responses will be emailed to the address you provided.
Submit
Clear form
Never submit passwords through Google Forms.
reCAPTCHA
PrivacyTerms
This content is neither created nor endorsed by Google. Report Abuse - Terms of Service - Privacy Policy
Google Forms