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Customer Feedback
We would love to hear your thoughts or feedback on how we can improve your experience!
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First Name (N/A for anonymous)
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Your answer
Last Name (N/A for anonymous)
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Your answer
Did you schedule a Consultation with Coach Bova?
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Yes
No
N/A (If you were not a client)
Did you participate in a service with Coach Bova? i.e. Personal Training Session, 12 Week Meal Plan
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Yes
No
N/A (If you were not a client)
Are you still a Bova Fitt Client?
Yes
No
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Did you read the service description(s)?
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Yes
No
N/A (If you were not a client)
Did you read the Payment, Cancellation & Reschedule Policy?
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Yes
No
N/A (If you were not a client)
If you cancelled or rescheduled your session, did you provide at least 24 hours hours notice?
Yes
No
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If yes for Personal Training, did Coach Bova explain what exercise you were doing and what muscles the exercise targets?
Yes
No
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If yes for 12 Week Meal Plan, did Coach Bova communicate the expectations for the meal plan? i.e. 2 menus, grocery lists per menu for each month, each month is 1 phase, etc.
Yes
No
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Your Feedback
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Your answer
Did you share this with Coach Bova? If not, why?
Your answer
If you did share with her and if you think there is any miscommunication, please pinpoint where you think the disconnect is.
Your answer
Would you like Coach Bova to follow up with you on your experience?
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No
If yes, please provide your email.
Your answer
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