CASS Hard Copy, Language and Accessible Format Needs Survey

Community Access Support Service along with Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group are working to map access needs for information across Bristol in order to reach digitally excluded people and communities proactively.

Please help us to do this by answering the following questions from the perspective of the Community Hub or organisation you work for, and the area you cover.
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What's your name? *
What's your email address? *
Which Community Hub or organisation do you work for? *
Are you getting any requests for information or resources in hard copy formats? *
If yes, please let us know all the topics you've received requests for information on:
If other above, please specify:
Whether or not you have received requests for information and resources in hard copy formats, do you think there is a need for it in your community? *
Required
If you have had requests for hard copy information and resources, have you been able to meet these needs?
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Have you had requests for information in community languages? *
Required
Have you had requests for information in accessible formats? *
Required
If yes, which languages or formats were requested?
From your knowledge of your local area, even if resources in community languages have not been requested, which languages would be needed? *
From your knowledge of your local area, even if resources in accessible formats have not been requested, which formats would be needed? *
If hard copy resources were provided, would your hub be able to target vulnerable people with no digital access? *
If hard copy resources were provided, would your hub be able to target vulnerable people who do not speak English as a first language? *
If hard copy resources were provided, would your hub be able to target vulnerable people who need information in accessible formats? *
Please add any further comments or observations about the need for hard copy resources and information, and/or community language and accessible format needs in your area.
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