Survey

Completing our survey is an opportunity for to have a direct impact on the future of Alleyway. 

Your feedback is invaluable as it helps us understand what we're doing right and where we need to improve.

Thank you!

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How likely is it that you would recommend Alleyway Ice Cream to a friend or colleague? *
Not at all likely
Extemely likely

What are your reasons for recommending or not recommending Alleyway to a friend or colleague?

How did you discover us, and what was your first impression?

How would you describe your overall experience with our store? Were there any standout moments or areas for improvement?

How would you describe your overall experience with our staff? Were there any standout moments or areas for improvement?

If you had a negative experience, how did we handle it?

What changes would make Alleyway more enjoyable for you?

Which flavors have you tried and what were your thoughts? What are your favorite and least favorite flavors? What should we change about our ice cream?

How do you feel about our portion sizes?
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We're considering adding toppings next year. What are your favorite ice cream toppings, if any?

What previous flavors would you like to make a comeback?

What are your ideas for future flavors?

Where else would you like to see our pints available for purchase?
How would you say Alleyway compares to competitors?
How do you usually hear about our new flavors, events, or updates?
What kind of content would you like to see more of on our social media platforms and in our newsletters?
What are your preferred ways to receive updates and promotional information from businesses like ours?

Where are you from? 

Do you usually visit our store alone, with a significant other, with kids, or in a group?

How often do you visit our store or have our pints from May - October.

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How was your experience finding our store? Was it easy or difficult to locate?

If someone recommended Alleyway to you, what specifically about the recommendation made you decide to try us?
Gender: How do you identify?
What is your age?
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Is there anything else you'd like to share?

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