Energy poverty – a situation where a household cannot meet its domestic energy needs – is a topic that presents a real problem for municipalities in several EU countries, while it has been a not much known topic in others. Alleviating energy poverty is a key precondition for achieving just transitions towards sustainability, and thus energy poverty/vulnerability gaining increasing attention as part of EU-wide and individual member states’ climate ambitions, such as the European Green New Deal.

Climate Alliance is supporting the scalability study of the ASSIST Model - an established and tested model for all entities providing an Integrated Contact Point (ICP = a home energy advisor or a group of advisors) to citizens facing energy vulnerability issues. The ICP network would consist of existing advisory services (such as the Stromsparcheck in Germany or the RAPPEL Network in France) by training (blended learning solutions) personnel / advisors coming from different working sectors (such as social services, energy efficiency advisors, independent support NGOS)  on energy poverty related topics. The Model foresees setting up and supporting a network of trained counsellors who provide advice and support to energy poor/vulnerable people.

Do you already offer similar services for citizens who have difficulties?

or

Do you think your municipality will need to set up such counselling services or one-stop-shops in the near future?

We would like to hear about your needs and experiences! Please, share your views on energy poverty in municipalities, citizen counselling in municipal climate protection and whether such counselling services exist and are linked or needed in your organisation / municipality. Support us in advancing our work in the Climate Alliance and in municipal climate protection!
 
 The deadline for the survey is 15.  May 2021.

Participation is voluntary, all data will be treated anonymously and confidentially, in accordance with Climate Alliance's data protection regulations.

Thank you for your participation! - Your Climate Alliance team

For further information, click: https://www.assist2gether.eu/pagine-96-suite_scaling_up_assist 
or contact Eva Suba via e.suba@climatealliance.org

This survey informs the SUITE project's scalability study financed by the European Social Catalyst Fund (ESCF) https://www.euscf.eu/