Role summary

    To process payroll and HRIS tasks/activities by meeting the obligations such as TAT & accuracy levels as specified.

     To provide an effective and efficient payroll and/or HRIS service to customers, ensuring the accurate and timely payment of their employees’ salaries.

 Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty.

 To proactively seek learning opportunities to develop and maintain good knowledge of  Alight Solutions systems, clients and workflow and processing procedures. To take an active part in promoting your own training and development in all areas.
Main responsibilities

Production
 Responsible for processing payrolls and HR tasks and meeting targets given for the same
    Responsible for first level verification of data
    Responsible for Timely Escalation Of Production Related Issues
    Responsible For Maintaining Accuracy
    Cascading updates to Process Related Reports and Documents

 

Compliances

    Following ISMS Compliance Of The Team
    Adhering To Company Policies, Rules And Regulations
    Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process
    Adhering to Work Timings, Leave Schedules

Key experience
     MBA from any stream
     PC Literacy - Word and Excel (Basic Level)
     Good technical knowledge of payroll and payroll systems
     Commerce background
     Track record of face to face, telephone and written contact with customers