2024 Avalon Public Library Community Needs Survey
Thanks for taking the time to fill out this survey about how you use the Avalon Public Library. You have the option to have your responses be anonymous or not. The information collected will help guide us to make further decisions about our library. This survey will take about 10 minutes. 
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How would you rate each of the following library services? Please check one answer for each service.
Excellent
Good
Neutral
Poor
Terrible
Don't Know/Not Applicable
Reference Services (online, phone, in-person)
Customer Service
Collection (books, DVDs, music, newspapers, etc.)
Programs (classes, storytimes, etc.)
Online Services (website, catalog, research databases, etc.)
ILL (inter-library loan)
Library Polices
Computers and Printers
Internet Access
Facilities
Hours of Operation
Overall, how would you rate this library?
Clear selection
How would you rate each of the following library collections? Please check one answer for each service.
Excellent
Good
Neutral
Poor
Terrible
Don't Know/Not Applicable
Print Books (Adult)
Print Books (Young Adult/Teen)
Print Books (Children)
Audiobooks
Reference Materials (Dictionaries, Atlas, Local History)
eBooks
DVDs/Movies
Music
Magazines
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How important is each of the following library services to you? Please check one answer for each service.
Excellent
Good
Neutral
Poor
Terrible
Don't Know/Not Applicable
Overall, how important is the library to you and your family?
Borrowing materials
Reference/Research assistance
Programs
Computers and Printers
Help using computers, printers, etc.
Study Rooms
Community meeting rooms
Internet access
ILL (inter-library loan
Online services (website, catalog, databases, etc.)
Newspapers and magazines
Homebound services
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Did you face any barriers in accessing the library, programs, or services? If so, please share as much as you're comfortable.
How could the library, program, services be improved, if at all?
How does the library benefit you or the community?
How do you think the library will help you in your personal and/or professional life in the future? 
To what extent do you agree/disagree with the following statements about the library's space.
Strongly Agree
Agree
Netural
Disagree
Strongly Disagree
Don't Know/Not Applicable
I/my family feel(s) safe at the library.
There's always a space for me/my family to sit down.
The wait time for tools/technology/toys is reasonable.
I/my family feel(s) comfortable at the library (in terms of lighting, furniture, etc.)
The library is clean.
The library space inspires me/my family.
Me/my family enjoy the tools/technology/toys avaiable to us
The library space as a whole could use a refresh.
The furniture at the library could use a refresh
The library should be open on Sundays, even if it means being open shorter hours on other days.
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How old are you?
Do you have a library card?
On average, how often do you visit the library? 
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How do you typically find out about what's happening at the library? Check all that apply.
On average, how often do you use the following services? 
Daily
Weekly
Monthly
Less than once a month
Yearly
Never
Reference services
Checking out items
Programs
Online services (website, catalog, research databases, etc.)
ILL (interlibrary loan)
Fischer Minteer Community Center
Computers and printers
Internet access
Facilities (restrooms, reading rooms, etc.)
Clear selection
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