YOGA RETREAT TERMS AND CONDITIONS
1. Booking
(a) Your booking is not considered definite and no contract will exist until we receive a deposit in the amount of $500 from you and you agree to these terms and conditions. (b) We do not share customer details with any 3rd parties.
2. Payment
(a) The price is the exact amount to be received by us in US Dollars.
(b) Payment in full is due two weeks prior to the retreat and can be paid via cash, check, or credit card. Note that, if paying by credit card, a processing fee in the amount of 2.9% + .30 will be added.
3. Airfare/Shuttle/Boat Transportation
Airfare is your responsibility and is to be paid at your own cost. We shall not be held liable for any consequences arising from delays or cancellations in any of the companies you may have made arrangements with, or for any irregularities in your documentation required for travel. Shuttle and boat transportation will be provided to/from your retreat destination. Shuttles/Boat fees will be covered by Kaleide.
4. Travel Insurance
Travel insurance is highly recommended. If you choose to buy insurance we require that your travel insurance covers the activity of this retreat as well as unexpected cancellation, sickness, losses and all the usual risks. You should bring the policy with you in case of an emergency.
5. Your Health
(a) It is your responsibility to let your Yoga Instructor know if you have any injuries and to be mindful at all times of your own body’s capability during the retreat. If you experience any injury or discomfort during any activity during the retreat, then you must desist immediately.
(b) It is also your responsibility to consult a doctor with an understanding of yoga to check that you are sufficiently fit and healthy to undertake yoga classes and other physical activities that you may chose to do whilst on the retreat.
(c) Please advise us of any mental or physical health conditions and dietary requirements before you book. If you have health conditions and dietary requirements that may be affected by the activities offered on our retreats we reserve the right to advise you to desist and in the interests of your wellbeing, or others, we may decline your stay at our retreats.
(d) Whilst all measures are taken to ensure a high standard of health and safety, we are situated in the countryside where the land is uneven and we shall not be responsible for any injuries caused by uneven terrain.
(e) Women who are 12 to 28 weeks pregnant should provide a letter from their health practitioner specifying that they are fit to travel and able to engage in the activities that we provide. We would prefer pregnant women to have done a little yoga before they arrive.
6. Covid19
This waiver, release and acknowledgement of responsibilities is unfortunately necessary during this unique time of the Covid 19 pandemic. We understand these times are challenging, however, these terms are necessary to address.
Covid Testing: Air passengers traveling to the US are now required to present a negative COVID-19 test result or documentation of recovery. We are working with Xinalani to provide an on-site medical practitioner to facilitate these tests to our attendees no sooner than three days prior to our departure date of 2/13/21. Airlines must confirm the negative test result or documentation of recovery for all passengers before boarding. If a passenger chooses not to present a test result or documentation of recovery, the airline must deny boarding to the passenger. Should your Covid test be positive, it is most likely that you will be extending your stay in Mexico. We understand this may result in you incurring significant expenses associated with separate accommodation and travel, however, you understand these expenses are not the responsibility of Kaleide and must be incurred by you. You agree to be fully honest with Kaleide facilitators in regard to any symptoms you may develop during the retreat. We strongly urge everyone to get travel insurance covering these and other expenses prior to departure.
What if I recently recovered from COVID-19?
CDC does not recommend getting tested again in the three months after a positive viral test, as long as you do not have symptoms of COVID-19. If you have had a positive viral test in the past 3 months, and you have met the criteria to end isolation, you may travel instead with documentation of your positive viral test results and a letter from your healthcare provider or a public health official that states you have been cleared for travel. The positive test result and letter together are referred to as “documentation of recovery.”
You can read more about this recent mandate on the CDC website here:
https://www.cdc.gov/coronavirus/2019-ncov/travelers/testing-international-air-travelers.htmlMasks/Distancing/Hands on Assists: During the retreat, masks will not be mandatory, but can be worn at your own discretion. We will facilitate any group activities with a reasonable amount of social distancing. Hands on assists will be offered upon request during yoga classes. You understand you are responsible for taking any precautions you deem necessary and providing your own personal protective equipment during the retreat. You also agree to comply with any reasonable requests by other attendees to respect their social distancing and other protective measures. Notwithstanding the foregoing, you are responsible to comply with all laws and regulations of the locality visited relating to protections against Covid 19.
Waiver of Coronovirus Related Illness; Indemnification: You understand that irrespective of protective measures that you may or may not take, you may be exposed to Covid 19 by another retreat attendee or facilitator, Xinalani staff member and or an individual to whom you may be exposed during, or traveling to or from the retreat. You agree to waive and release Kaleide, its officers, directors, staff, employees, contractors, and partners from any claims, liabilities or damages you may incur in the event you contract Covid 19 at any time during travel to, attending or after attending the retreat. You further agree to indemnify and hold harmless Kaleide, its officers, directors, staff, employees, contractors, and partners from any loss, liability or damages as a result of your attending the retreat with any symptoms, not respecting participants requests and not immediately notifying Kaleide if you develop any symptoms.
Cancellation: In the unfortunate event you need to cancel your trip, cannot attend due to contracting Covid 19 or developing Symptoms prior to the retreat, or must leave the retreat due to contracting Covid 19 or developing symptoms, Kaleide cannot provide any refund of any amounts you paid.
7. Cancellation by you
(a) You (or any member of your party) may cancel your booking at any time, providing that the cancellation is made by the person submitting the booking form and is notified to us in writing. Your initial deposit is non-refundable. Cancellation will take effect the day such notification is received by us. Should the need to cancel your retreat arise, you must do so 60 days prior to your departure date to receive a full refund for payments made, minus the deposit amount. Refunds or Future Credit for cancellations after this point may be given at the company's discretion.
(b) Bookings are for the stated period of the retreat. There are no refunds for an unused portion of the retreat. If the reason for cancellation is covered under the terms of your Insurance Policy, you may be able to make a claim on your insurance.
8. Amendments by us
Occasionally, changes may have to be made (e.g., yoga teacher, class times or other arrangements), which we reserve the right to do at any time. If your accommodation has to be changed, we will do our utmost to provide accommodation of a similar rating. If a significant change becomes necessary, we will inform you as soon as reasonably possible if there is time before your departure.
9. Cancellation by us
We reserve the right in any circumstances to cancel a retreat. In particular our retreats require a minimum number of at least 75% of the participants to have booked by 30 days before the start date. If this minimum number is not reached by that date we may cancel and refund the money to you.
10. Our liability to you
(a) We accept responsibility for ensuring that the retreats are supplied as described and that the services we are contractually obliged to provide are to a reasonable standard.
(b) We do not accept any liability for cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, technical problems to transport, staff cancellations, unforeseen changes in your personal circumstances or other events beyond our control.
(c) We are not liable for any injuries you may incur. Yoga classes are undertaken at your own risk. We are not liable for any medical or psychiatric conditions, which may develop during or subsequent to the retreat. We are not liable for loss of, or damage to, your personal property.
11. Group Bookings
Where a booking is made on behalf of several individuals the booking is conditional on the person(s) paying having authorization from all the individuals named on the booking form to enter into this contract. The terms of this contract will apply to each member of the group as though they had paid for their own retreat individually and directly to us.
12. No Liability for possessions
We may not be held responsible for lost or stolen personal items during your stay.
13. Complaints
If you have a problem during your retreat, please inform the organizer immediately and he/she will endeavor to put things right. Please note that we cannot be responsible for the individual behavior of any group member or other guest sharing your accommodation.
14. Privacy Policy
We do not share customer details with any 3rd parties. Any personal information that you provide to us will be used only for the service you requested. This information is used only for administration of the site system and in the compilation of statistics used by us to assess the use of the site. This privacy policy does not cover the links within this site linking to other sites.
15. Photography
I, for good and valuable consideration, the receipt of which is hereby acknowledged, hereby irrevocably authorize Kaleide to use photographs of me and or my property and authorize her and her assignees, licensees, legal representatives and transferees to use and publish (with or without my name) photographs, pictures, portraits or images in any and all forms and media and in all manners including composite images or distorted representations. I further waive any and all rights to review or approve any uses of the images, any written copy or finished product. I am of full legal age and have read and fully understand the terms of this release.
