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Pickup Request
Please fill the form below and our team will
schedule a courier pickup for your parcel.
Note that you will need to
print the shipping labels
that
will be sent to your email.
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* Indicates required question
Reason
of Shipment
*
Return of Faulty Goods
Custom Device support (CDS)
Inter-company shipment
(Intercompany Shipment ONLY)
Recipient details: In case you do not wish to send your device to balena HQ please state the company, name, phone number, email & full address of the final destination.
Your answer
Sender Company Name
(If you're not a company please use your full name)
*
Your answer
Sender Contact Name
*
Your answer
Sender Phone Number
*
Please include the country code e.g. +44
Your answer
Sender Email Address
*
Your answer
Sender Full Address
(Street name, Street number, City, Region/State, Postal Code, Country)
*
e.g. 7 Winkley St, London E2 6PY, United Kingdom
Your answer
What
is the
item(s)
you would like to
ship
?
*
Please enter a short product(s) description including the quantity (e.g. 2 pieces of Raspberry Pi 4, 5 pieces of balena EtcherPro)
Your answer
Pickup Instructions
(e.g. pickup at front door, at reception, at second floor)
*
Your answer
Pickup Date & Time
*
Please request your pickup to be at least 1 working day after the time you submit this form.
Also, note that the courier needs at least a 2-hour window.
MM
/
DD
/
YYYY
Time
:
AM
PM
Alternative Pickup Date & Time
*
Please fill out a future (alternative) date and time you are able to ship your item(s).
MM
/
DD
/
YYYY
Time
:
AM
PM
Package(s) Dimensions (cm or in) & Weight (kg or lbs)
*
e.g. First Package 30 x 25 x 15 cm, 2.5kg, Second Package 35 x 20 x 20 cm, 3.4kg
If you're shipping an
EtcherPro
the dimensions of its original packaging are 52 x 32 x 18 cm, 3.2kg
Your answer
Questions & Comments
(Optional)
Your answer
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