Partnership Satisfaction Questionnaire
Before you fill out the quesionnaire below, please read the filling instruction first.
Instruction:
1.This questionnaire is a questionnaire about Cooperation Satisfaction.
2. The questionnaire is arranged in the form of a statement.
3. This instrument consists of a set of questions or statements to measure:
a. Tangibles: the ability to provide the best service
b. Reliability: the ability to provide services in accordance with expectations
c. Responsiveness: responsiveness in helping and providing services quickly
d. Assurance: certainty of service in accordance with the provisions
e. Empathy: caring in giving attention to students. Choose one of the alternatives provided.
4. Questionnaire uses a Likert scale consisting of numbers 1 to 4.
1. Less Satisfied
2. Quite Satisfied
3. Satisfied
4. Very Satisfied
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Name *
Position *
University *
Study Program
 *
Easy to reach location *

Adequacy of facilities and infrastructure

*

Partnership consistency

*

Program compatibility with Partnership agreement

 

 *

Responsive in an effort to establish partnership

 

 *

Timeliness in implementing parternship 

*

Responsive to partner complaints

*

Seriousness in establishing parternship

*

Focus on the interests of partners

 *

The intensity of communication to partners

*

Confident in collaborating

 *

The ability to minimize errors

*

The ability of Human Resources in organizing partnership activities

 *
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