Terms: Only after a new customer has established a serious business relationship (6 months of business) will the new customer be considered for terms. Application process may take up to 2 weeks and time allotted for terms will vary based on applicant’s credit history and applicant’s history with SDS SKATEBOARDS.
Returns: SDS SKATEBOARDS will accept returns for defective merchandise only. All returns require a return authorization number provided by your sales rep. All items returned without a return authorization number clearly written on the box will be refused and sent back to the shipper. Defective items must be reported within 60 days of receipt of goods to be considered for return.
eBay Policy: There are certain SDS products not permitted for sale on eBay. We have the right to refuse the sale of said items if such items are found listed. Please check with your rep to see which items are permitted.
Freight: All orders will be shipped FOB Ontario, California. Unless otherwise stated.
Should you have damaged goods they must be reported to the carrier and SDS SKATEBOARDS for reference. All damaged merchandise claims are handled by the carrier.
Shortages: Any shortage claims must be filed within 5 days of receipt.