FUNTA Registration Survey
This assessment is to determine what kind of organization you work for- and therefore, what you feel is working and what isn't when it comes to technology, systems and processes.

Your opinion does not need to be that of your organization- it is better that you respond with your experiences and role in mind vs what you think your organization might believe as an entity.

This survey should be completed by those in charge of adoptions as well as foster and or volunteer management.

Your data will be used only in aggregate to help us determine patterns, similarities and differences between types of organizations, geographical areas and such. Your personal information and organization association will be absent from any findings.

Your participation will help us fine tune our solution to help create more efficient and enjoyable processes for all!
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Email *
What is your name? *
What is your title? *
What organization do you work for? *
In which state are you located? *
What is your organization's website?
What kind of structure is your organization? Click any that apply. *
Required
If you have additional information to add about your structure, please feel free, here.
What species do your work with? *
Required
ADOPTIONS
On average, how many adoptions does your organization do annually? *
Of total adoptions annually, about how many are cats (in percentage)? *
Of total adoptions annually, about how many are dogs (in percentage)? *
Of total adoptions annually, about how many are other species (in percentage)? Please note, the total of this and the previous 2 questions should add up to 100%. *
What is your live release rate? *
What are the most significant reasons for euthanization at your organization? *
Required
What is your approximate rate of returned adoptions? *
Why do you think most animals are returned to your organization? Select any that apply. *
Required
How did you perform adoptions prior to COVID? Click any that apply. *
Required
How do you perform adoptions now? Click any that apply. *
Required
What system do you use to process applications? Select all that apply. *
Required
Where do you list your animals for adoption? Select any that apply. *
Required
If you would like to explain your system/ process further, please elaborate here.
About how many applications did you receive per animal prior to COVID? Please make an educated guess if you are not sure. *
About how many applications did you receive per animal during COVID (2020)? Please make an educated guess if you are not sure. *
About how many applications do you believe will be average going forward from here? Please make an educated guess. *
On average, how long does each adoption application take to screen? *
About how long does it take you to match an applicant with an animal, from their submission to notification of their approval/ rejection? *
If you answered 8-10 days or above, or "Other", please explain.
Do you respond to every applicant with their status of approval or rejection? *
If you answered "No", please explain why.
How long are adoption applications kept on file for future adoption potential? *
If you would like to clarify further about keeping apps on file or not, please explain.
What do you feel is the hardest part about the adoption process from your end as an organization? Please select any that apply. *
Required
What do you think is the hardest part of the adoption process for the applicants that seek animals from your organization? Please select all that apply. *
Required
If you would like to offer any additional information, about the effectiveness/ efficiency of your adoption process please describe.
Do applicants (whether or not they get an animal) seem happy with your adoption process and how do you know? Please select all that apply. *
Required
If you would like to elaborate, please do so here.
In all, how efficient do you feel your adoption application process is? 1 is not very efficient, 10 is extremely efficient. *
ANIMAL MANAGEMENT
Which animal management program do you use? *
Required
If you selected "Other",  "A combination of systems" or "Other CRM", please elaborate a bit.
What is your greatest challenge with your system or what do you wish it did better? *
How satisfied are you with your software/ system? 1 is not at all, 5 is very satisfied. *
VOLUNTEER & FOSTER MANAGEMENT
About how many active fosters do you have working at any point in time? *
Which best describes your foster program? Check any that apply. *
Required
If you would like to explain further, please describe.
About how many active volunteers (on or off-site) do you have working at any point in time? Do not count the fosters you tallied above- these are people who do not foster. *
Which best describes your volunteer (independent of fosters) program? Select any that apply. *
Required
If you would like to explain further, please describe.
How do you train fosters and volunteers? Check all that apply. *
Required
What is your biggest struggle when it comes to training and or engaging volunteers/ fosters? *
What would you change about your training process if you could? *
Of volunteer applicants, how many stay past 3 months? *
Required
Of volunteer applicants, how many stay past 6 months? *
Required
Of volunteer applicants, how many stay past 1 year? *
Required
If you would like to elaborate about your attrition rate, please describe.
Which volunteer or foster management software do you use? Select any that apply. *
Required
If you selected "Other",  "A combination of systems", "Email spreadsheets, manual" or "Other CRM", please explain.
How satisfied are you with your volunteer/ foster management software? 1 is not at all, 5 is very satisfied. *
FINAL THOUGHTS
What do you think is needed to better connect people and animals? *
What do you think is needed to better connect people to your organization and necessary roles? *
What do you wish your systems were capable of doing that they don't? Dream big! *
This area is for you to say whatever you want that wasn't already asked/ discussed.
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