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COVID & Language Access Issues
The National Health Law Program (NHeLP) wants to know whether information about COVID-19 services (e.g., testing, vaccines, treatment) is available to individuals with limited English proficiency (LEP).
If you are seeing problems, we would like your help. We will use the information you share as part of a request to the U.S. Department of Health and Human Services to provide strong guidance to state and local governments for ensuring effective language access for LEP individuals during the COVID pandemic.
DEADLINE: April 8, 2021
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* Indicates required question
Name
*
Your answer
City and State
*
Your answer
Email
*
Your answer
A word about you (e.g. are you an advocate, healthcare provider, LEP individual (please specify language), interpreter/translator (please specify language), other?
*
Your answer
Phone
Your answer
Please answer all of the following questions that you can, providing details, including what languages are impacted.
1.
What is the state, county, city or other geographic region where you have identified language access problems with respect to COVID services? If you are aware of problems in multiple places, please list them separately.
Your answer
2.
Where are the problems happening (e,g., testing sites, vaccine sites, government websites, call centers, scheduling systems)? If your response includes government websites, please provide the web address if you can.
Your answer
3.
Please describe any problems with TRANSLATED materials. Reminder: please specify affected languages.
Your answer
4.
Please describe any problems with ORAL COMMUNICATION/INTERPRETING (e.g., are interpreters available at testing sites, delays in getting assistance)? Reminder: please specify affected languages.
Your answer
5.
Please provide any additional information about language access issues with regard to COVID testing and vaccines.
Your answer
6.
Would you be interested in having your name or organization listed in our request to HHS?
*
Yes, sign me on as an individual
Yes, sign on my organization (by checking this box, you agree that you have authority to sign on your organization)
No
Required
If you have any questions, please contact Sarah Grusin,
grusin@healthlaw.org
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