Certification for snapADDY Expert

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Certificate Questionnaire - snapADDY Global Admin

If I want to use the follow-up email function I have to... *

1 point

enter the SMTP credentials in the email settings.

create a follow-up email template within the questionnaire template.

do nothing. All the settings and functions will be automatically ready to go.

Required

What is the difference between named and terminal licenses? *

2 points

Named licenses can be used by several different people simultaneously.

A named license is assigned to one distinct user for the time-frame of the subscription.

A terminal license can be used on several devices simultaneously.

Both guests and named users can work on a terminal device.

Required

Which company information can be configured globally *

4 points

Telephone number presets (eg: +44 123 456)

Address formats

Contact mandatory fields (eg. first name, company, address,...)

The global user password

The CRM URL address (only applicable for MS Dynamics 365, Sugar CRM, WeClapp, CentralStation, Suite CRM, Sage, Odoo and SAP)

Reports can only be exported after they have been marked as 'checked'

Required

What login methods does snapADDY offer? *

2 points

Username + Password

Fingerprint

Single Sign On (SSO) for Microsoft

Google Single-Sign-On (SSO)

Security code via SMS

Required

How can I prevent unwanted access to my snapADDY Dashboard? *

1 point

By setting a very secure password (at least 8 characters including numbers and special characters)

It is impossible to protect one's data nowadays.

Using a two-factor-authentication (which can be setup within one's profile)

Required

What options does one have to invite people within the user management? *

2 points

Individual invitations

Several users at once entered manually

Several users at once (separated with a comma)

Using an MS Word file

Upload an Excel list

Dynamically with a CRM integration

Required

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