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Gloucester BID Business Survey
We would like to understand your thoughts on the current and potential future focus areas of Gloucester BID from the perspective of your business. Your answers will inform Gloucester BID action plan for 2022. All responses will be confidential and anonymised in the processing of results.
The survey will take no longer than 15 minutes to complete
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* Indicates required question
Your Details: What is your name?
*
Please tell us a little about you - All your answers will be confidential to the Gloucester BID to develop our Action Plan for 2022. The data will not be shared with any other third parties.
Your answer
What is your job title?
*
Your answer
What is your email address?
*
Your answer
Are you happy for us to add this email to our database and keep you up to date with BID business?
*
Yes
No
Business Details: What is your business called?
*
Please tell us about your business.
Your answer
What is the post code of your business?
*
Your answer
Do you rent or own your premises?
*
Rent
Own
Does your business have charitable status?
*
Yes
No
In relation to Gloucester Business Improvement District is your business a:
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Levy Payer
Voluntary Levy Payer
Non Levy Payer (hereditament under £10k Rateable Value)
What type of business do you operate?
*
Independent
Part of a small independent group (1-5 units)
Part of a larger national organisation
Is your business a member of any business groups in Gloucester?
Gloucester City Safe
Gloucester Chamber of Commerce
Federation of Small Businesses
BIRA
Gloucester Heritage Forum
Gfirst LEP Retail and Tourism Group
Other:
How many employees work in your Gloucester premises?
*
Your answer
Number of years trading in Gloucester?
*
Your answer
Which sector does your business operate in?
*
Retail
Bars, Cafes & Restaurants
Hotel
Office
Attraction
Community Facility
Car Park
Health & Wellbeing
Other:
Required
Please score the following issues as to the extent to which they impact your business.
City Centre Promotions
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Temporary city centre promotions, including flags and banners
Strong Negative Impact
0
1
2
3
4
5
6
7
8
9
10
Strong Positive Impact
Cleanliness
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The cleanliness of the city centre streets and public spaces
Strong Negative Impact
0
1
2
3
4
5
6
7
8
9
10
Strong Positive Impact
Street Community
*
Members of the Street Attached Community (ie 'homeless')
Strong Negative Impact
0
1
2
3
4
5
6
7
8
9
10
Strong Positive Impact
Street Traders
*
People selling from stalls, vans or from the pavement.
Strong Negative Impact
0
1
2
3
4
5
6
7
8
9
10
Strong Positive Impact
Street Waste
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Waste items left on the streets from businesses or overflowing bins.
Strong Negative Impact
0
1
2
3
4
5
6
7
8
9
10
Strong Positive Impact
SAFETY AND SECURITY
Gloucester BID fund the City Protection Officers (CPOs) and Gloucester City Safe, along with Gloucester City Council and the Gloucestershire Police Crime Commissioner. This is to ensure Gloucester is a safe environment for businesses and their customers. Please select and score the initiatives you have used. If you have not used the services, please share why.
Are you a member of Gloucester City Safe?
*
Yes
No
If yes, how much do you value this initiative?
*
Not at all
0
1
2
3
4
5
6
7
8
9
10
A huge amount
If no, please tell us why not?
Not aware
Not important to my business
Other:
City Protection Officers (CPOs) - Are you aware of them?
*
Yes
No
If yes, how much do you value them?
*
Not at all
0
1
2
3
4
5
6
7
8
9
10
A huge amount
If no, please tell us why not?
Not aware
Not important to my business
Other:
Anything else from you on Safety and Security?
Your answer
ATTRACTIVE CITY
Gloucester BID seeks to provide an attractive city creating a vibrant streetscape and making sure that this is promoted to visitors. Please select and score the initiatives that impact your business and the city.
Floral Displays
What impact do the citywide floral displays have on your business and the city?
Strong Negative Impact
0
1
2
3
4
5
6
7
8
9
10
Strong Positive Impact
Clear selection
Purple Flag - What impact does the purple flag initiative have on your business and the city?
Strong Negative Impact
0
1
2
3
4
5
6
7
8
9
10
Strong Positive Impact
Clear selection
City Dressing - Lampost flags, what impact do these have on the city and your business?
*
Strong Negative Impact
0
1
2
3
4
5
6
7
8
9
10
Strong Positive Impact
Getting around Gloucester
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Would your business benefit from improved wayfinding for residents and visitors in Gloucester?
Yes
No
Getting around Gloucester
What things would be the most effective in improving wayfinding?
Paper maps
Improved signage
An app
Other:
Anything else, from you on Attractive City?
Your answer
BUSINESS SUPPORT
Gloucester BID provides support in various forms from the Gloucester Gift Card, business cost reduction and join initiatives like free parking at Christmas. Please select and score the initiatives that impact your business.
Do you accept the Gloucester Gift Card?
*
Yes
No
If yes, how much do you value this initiative?
*
0
1
2
3
4
5
6
7
8
9
10
If no, please tell us why?
Not aware
Not important to my business
Other:
Business Cost Reduction
*
Have you used our cost reduction service?
Yes
No
Required
If yes, how much do you value this initiative?
Not at all
0
1
2
3
4
5
6
7
8
9
10
A huge amount
Clear selection
If no, please tell us why?
Not aware
Not important to my business
Other:
EVENTS
Gloucester BID has been providing support to existing events (ie Tall Ships and Gloucester Goes Retro), encouraged new events (ie Gloucester Folk Trail) and added to the Christmas offering. Please select and score the initiatives that impact your business.
Events
*
What impact to city events including Gloucester Folk Trail, Gloucester Tall Ships, Gloucester Goes Retro and Winter in Gloucester have on your business? (3 being no impact)
Strong Negative Impact
0
1
2
3
4
5
6
7
8
9
10
Strong Positive Impact
Events
What kind of future events would support your business?
Your answer
Gloucester Business Improvement District (BID) Operations
The following questions explore your thoughts on how Gloucester BID currently operates.
COMMUNICATIONS
When asking for support how do you contact the Gloucester BID?
Phone Call
Email
Letter
Website
When someone is passing
COMMUNICATIONS
How would you prefer to be contacted by Gloucester BID?
Phone Call
Email
Letter
Website
CPO call in
Other:
PARTNERSHIPS
Are you interested in developing partnerships with other levy payers?
Yes
No
If yes, how would you like us to create these opportunities
Networking events
Facilitated workshops
Other:
Please share any thoughts you may have on topics which could benefit from consideration through partnerships.
Your answer
FURTHER THOUGHTS
Gloucester BID Overall
Did you realise that without Gloucester BID these initiatives would not happen?
Yes
No
Overall, how would you rate the quality of services provided by Gloucester BID?
*
Poor
0
1
2
3
4
5
6
7
8
9
10
Amazing
Is there anything you think the BID could do to benefit yours and other businesses?
Your answer
Voting for Gloucester BID
Currently, would you vote to continue Gloucester BID?
Yes
No
Don't know
If No or Don't Know - what would change your mind?
Your answer
Would you like to get more involved in Gloucester BID through becoming a board director, working groups, workshops, visits from the BID manager or board directors, etc.? Please only select “Yes” if you are happy to be contacted.
Yes
No
Clear selection
Thank you so much for your time.
Your input is valued. Please feel free to get in touch to discuss further.
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