LOOKBOOK - J.A. Uniforms will design a personalized complimentary lookbook.  Designs, that outline direction and feel, will be curated for your business from J.A. Uniforms’ meeting with approved decision makers. The first revision of the Look Book is complimentary.  Additional revisions have a fee of $150.00 per revision.  

FABRIC AND COLORS  - Your sales representative will provide a selection of fabric swatches based on your specific needs.

SAMPLES - Custom Samples will be provided for approval prior to production. Samples typically take 2 weeks, but possibly longer if they are new patterns. Custom samples must be prepaid.   Existing model samples will be lent for up to 14 days free of charge.

MINIMUM ORDER - There is a minimum for custom items of 24 pieces, ordered in increments of 3 per size.  

PAYMENT TERMS - All orders require prepayment via check, wire transfer or company credit card. If you are interested in establishing NET terms with our company, please consult with your sales representative. 

PLACING AN ORDER - J.A. Uniforms will send you a customized order form to add your quantities. We will then formalize your Sales Order and send it to you for approval and payment. Your order will  be processed upon your written approval and once payment terms have been met. 

SIZING EMPLOYEES -  Sizing occurs once an order has been placed and payment terms have been met. Upon the sizing having been completed, the sales order will be e-mailed for final written approval and any additional balance due. Sizing can be accomplished based on a fit line that is sent to your company or, for an additional fee, a J.A Uniforms’ representative will provide an in-person fitting of your employees.

SHIPPING - J.A. Uniforms ships to locations where UPS, FedEx and DHL deliver.

TURNAROUND TIME ON ORDERS -  Once orders have been approved and payment terms met Custom items typically ship out 4-6 weeks.  

RETURN POLICY - Please note that custom items are not returnable.