The goal of the Radha retail store is to increase sales and the goal of the Spastics Society of India is to impart education to children with special needs. Management unites the efforts of different individuals in the organisation towards achieving these goals. Identify the characteristics of management discussed above

A and B, both got training from National School of Drama, New Delhi but they perform differently. Which feature of art is associated with the above fact?

A petrol pump needs to be managed as much as a hospital or a school. What managers do in India, the USA, Germany or Japan is the same. How they do it may be quite different. This difference is due to the differences in culture, tradition and history. Identify the characteristics of management that has been mentioned here.

To be able to practice in India lawyers have to become members of the Bar Council which regulates and controls their activities. Identify the feature of profession to which the above case is related.

Milan Ltd. has appointed the former consulting executive Mr.Devand as its Vice President. What will be his basic task?

In order to be successful an organisation must change its goals according to the needs of the environment.’ Which characteristic of management is highlighted in the statement?

Coordination unifies the diverse interest of various people in such a manner that the work proceeds without any hindrance towards common goals. Identify the feature of coordination

“Every individual in the hierarchy is responsible for successful completion of a particular task.” Which objective is discussed here?

“A manager, aims at reducing costs and increasing productivity”. Name the importance of management highlighted in the given statement.

Name the principle of management given by Fayol which when applied would mean that the workers and management both honour their commitments without any prejudice towards one another.

Taylor believed that there was only one best method to maximize efficiency. This method can be developed through study and analysis. Identify the principle of Scientific management being discussed above:

The CEO of Radhe Cycles Pvt Ltd. Mr. Kumar wants to get maximum output from the employees at a competitive cost. On the other hand, Ramu, an employee of the company wants to get the maximum salary ignores the overall objectives of the company. The principle of management given by Fayol being violated by Ramu is ----------------.

The technique of Scientific Management given by Taylor, which aims to establish interchangeability of manufactured parts and products is ...……………………..

Taylor proposed eight specialists from whom each worker will have to take orders from as part of the technique of Functional Foremanship specified by him. Those with technical, mastery, intelligence and grit may be given----------------------------- work. Those with energy and good health may be assigned ---------------- work.

For the two statements given below, choose the correct option.

Statement I - Unity of command with the objective of one head and one plan ensures unity of action and co ordination.

Statement II- As dual subordination is avoided through unity of command, there are no confusions regarding the task to be done.

identify.

One good thing about the principles of management is that it helps to understand the relationship between human and material resources in achieving organisational goals. Which feature of the principles of management is described in the above statement?

Which of the following principles of management states that worker should be encouraged to develop and carry out their plans for improvement in the organization.

. Match the given items under A with suitable statements under B.

           A                                                       B

Scanning of the business environment helps to identify 

Which element of business environment is shaped by beliefs and customs of people?

Which of the following was not a feature of demonetization.

Even though the political conditions vary from country to country, they impact the sentiment of an investor in the business, if the instability of the political conditions cause uncertainty and make it difficult for him to predict the future. Which feature of the business environment is being highlighted in the above statement?

Which of the following is a component of economic environment?

Managers have to make some assumptions about the future while performing planning function. Making assumptions for the future is called ______.

The plan which includes objective, policy, procedure, and rule, is called ______.

The sequence of steps or actions to be taken to enforce a policy and attain a predetermined objective is called ______.

Which of the following is not a part of organizing process?

Grouping of activities in accordance to their nature is:

Establishing reporting system leads to

Span of management is defined as

A network of social relationship that arises spontaneously due to interaction at work is called

Centralization refers to

Grouping of activities on the basis of product lines is a part of

Grouping of activities on the basis of functions is a part of

Which of the following can be delegated?

The organizational structure follows rules and procedures related to work processes

Analysing total number of employees required to perform the job in the organization is known as ……………..

To find out the potential of learning new job in the candidate, which of the following tests is conducted?

Which method of recruitment is economical?

Trainee works under the guidance of Master worker under which method of training

The concept which involves growth of individual in all respect is:

No fresh idea will come under

Duplicate model is prepared in

The information Technology department of Hi Tech Ltd. had few vacancies in cyber security. The Human Resource department of the company decided to recruit the fresh engineers and graduate of IT from IIT University. The type of recruitment is

Directing

To build up the morale of employees and to develop interest in the job, the manager uses the following element of directing.

Motivators can be

The leader who does not welcome suggestions of employees is called

Directing takes place wherever superior-subordinate relation exists. Identify the characteristic highlighted in the above statement

The lowest level need in the Need Hierarchy theory of Abraham Maslow is _____.

The need for love, affection and companionship comes under _______need.

Mr. Raghav, Senior manager of Kirloskar Ltd. takes decision after consulting with his subordinates. He also encourages the subordinates to take decisions. Identify the type of leadership Mr. Raghav follows.

Formal communication may take place between

1)            Match the following and choose the correct alternative given.

 Element of Directing                     Main purpose

1. Supervision                        a. Instructing, feedback

2. Motivation                          influencing behavior

3. Leadership                         c. Fulfilment of needs

4. Communication                d. Overseeing performance

Identify the correct sequence of the steps involved in the controlling process.
(i) Measurement of actual performance.

(ii) Comparison of actual performance with standards

(iii) Setting performance standards,

(iv) Analyzing deviations

(v)Taking corrective action

ABC Ltd. has debt Equity of 3:1, whereas XYZ Ltd. has debt Equity Ratio of 1:1. Name the advantage ABC Ltd., when the rate of interest is lower than the rate of return on investment of the company.

Mix of debt and equity in the long-term capital company is called.

PNG Ltd. earned high profit in the current year. However, Rohit, Finance Manager of the company thinks that is better to declare smaller dividend as he is unsure about the earning potential of the company in the coming years. Rohit’s choice of dividend decision is based on which of the factor that affect it?

------ is the blue print of the financial operations of the business.

Companies with higher growth potential are likely to:

Financial Planning provides a link between _________ and _________ decisions.

The Apex body who controls the capital Market of our country is

_ is a link between the savers and the investors.

____ is the institution which provides a platform for trading of existing securities having long term maturity.

Educating the investor is the ___function of SEBI

Identify the function of stock exchange

Conversion of physical form of share certificate into an electronic entry is called

Which of the following is not a function of stock exchange?

____ is the market  where "second hand" securities are brought and sold for investment and speculation

The duration of money Market instruments are

A brand or part of the brand that is given legal protection is called -----------------

The concept that focuses on customer satisfaction is called

You don’t close a sale, you open a relationship, if you want to build a long term

Successful enterprise. Identify the promotion tool referred in this line.

------------- is the process of classification of products into different groups on the

basis of some important characteristics such as quality, size etc,

For the following statements choose the correct option:Statement I – Marketing is pre-production activity, starts before production

Statement II – Marketing is post-production activity, continues even after sales.

Which of the following statements about advertising is incorrect.

Buy appliances worth Rs.15,000 and get a discount voucher of Rs.3,000. Which of the following sales promotion activity is being depicted here?

        COLUMN I                                  COLUMN II

(a) Product concept                  (i) relates to maintaining                                                               high quality of                                                                            the Product

(b) Selling concept                  (ii) relates to satisfying                                                                  customer needs

(c) Marketing concept             (iii) relates to                                                                                    aggressively                                                                               persuading buyer to                                                                 purchase the product

----------------- is an important function of marketing which is important not only for protection of the product but also serves as a promotional tool.

A major decision area under one of the functions of marketing is the decision regarding marketing intermediaries to be used. Name the function

______ is the standardized mark on jewellery.

Your mother purchased a washing machine for 10,000 from an authorized dealer of the manufacturer with a verbal guarantee that the machine will be replaced with a new one if any of its parts becomes defective within 3 months from the date of purchase. The motor of the machine was burnt within 15 days of its purchase. On complaining, the seller refused to replace the machine. Name the redressal under Consumer Protection Act where your mother can file the complaint

Which of the following is not a description of a consumer?

i. Any person who buys goods for a consideration which has been paid or promised.

ii. A person who obtains goods for re-sale purpose.

iii. Any person who avails any service for a consideration which has been partly paid.

iv. Any person who hires any service for a consideration which has been partly promised.

Which of the following statements is true?

Asserting oneself to ensure that one gets a fair deal is the right of a consumer.

ii. Right to seek redressal entitles the consumer to get relief in case the product or service falls short of his expectation.

iii. Right to be heard empowers a consumer to have access to a variety of products and services.

iv. A case decided by the District Commission, can be appealed before the Supreme Court.

The right to _____________ refers to the right to be safeguarded from products that are harmful to one’s life or health.

Aishwarya filed a complaint with the State Commission after the owner refused to give her custody of the merchandise despite her paying the full price as per the terms and circumstances of the pricing system. Determine which consumer rights are being exercised in the situation at hand.