Social Media Engagement Survey
This survey is conducted to research consumer-brand engagements on social media. Survey consists of 15 questions and takes approximately 3 minutes.
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How old are you?
Clear selection
What is your gender?
Clear selection
What is your occupation?
Clear selection
Which social media channels do you actively use? Choose as many as are applicable.
Which product/service categories do you follow on social media? Choose as many as are applicable.
What is your preferred source of information before buying a product that you don't know very well? Choose as many as are applicable.
Which platform/platforms do you choose to tell about a product after a good or bad experience? Choose as many as are applicable.
How likely are you to recommend a product/brand online?
Very unlikely
Very likely
Clear selection
How likely are you to advise against a product/brand online?
Very unlikely
Very likely
Clear selection
I would rather the companies to respond me when I comment about the company/product on company's social media pages or company-based forum pages.
Strongly disagree
Strongly agree
Clear selection
I would rather the companies to respond me when I comment about the company/product outside of company's social media pages or consumer forums.
Strongly disagree
Strongly agree
Clear selection
How often do you have contact with a company/brand on social media?
Clear selection
How often do you comment or share content about a product on social media?
Clear selection
Why would you comment, like or share content about a product/brand on social media? Choose as many as are applicable.
Which social media platforms do you use for what purposes? Choose as many as are applicable.
Facebook
Twitter
Instagram
Youtube
Linkedin
Reddit
Other
I use/would use this social media platform because it is easy to reach the brand.
I use/would use this social media platform to tell my bad experience about a product and advise against brand.
I use/would use this social media platform to tell other people about my good or bad experience about a product.
I use/would use this social media platform to have a faster solution about a product related issue.
I use/would use this social media platform to learn about a product before purchasing.
I use/would use this social media platform to ask questions about a product.
I use/would use this social media platform to support the successful brands.
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