CALL CENTRE TRAINING + CUSTOMER SERVICE WORKSHOP
3-DAY BUNDLED CORPORATE SKILLS TRAINING | SHORT COURSE
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Email *
APPLICATION FORM: CALL CENTRE TRAINING + CUSTOMER SERVICE TRAINING 
Please indicate who will be paying the account *
DETAILS OF ORGANISATION
Organisation's Postal Address *
Organisation's Physical Address *
Landline and extension (Senior) *
Organisation's Email  *
DETAILS OF DELEGATE
Title (Ms. /Mr. /Mrs. /Dr. etc.) *
Full Name *
Surname *
Identity Number *
Date of Birth *
MM
/
DD
/
YYYY
Employment Status *
Organisation, if not, indicate "n/a" *
Occupation, if not, indicate "n/a" *
Industry (e.g. Education Services, Manufacturing etc.), if not, indicate "n/a" *
Highest Qualification *
Years of experience in the workplace, if not, indicate "n/a" *
Special requirements or disabilities that we should be aware of *
Delegate's Email *
Delegate's Postal Address *
Delegate's Physical Address *
Delegate's Mobile  *
Alternative Contact - Mobile (Next of Kin) *
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING (RPL)
Matric, NCV Level 4, NQF Level 4 and above. No prior knowledge of Call Centre or Customer Service is required.
TERMS AND CONDITIONS

FEE PAYMENTS
  • The course fee is R2100 (once-off).
  • Kindly use Izinkanyezi's Banking Details provided to deposit the relevant amount into the account. 
  • A copy of your deposit slip or proof of payment must accompany this form via email: izinkanyezitd@gmail.com (or alternatively, izinkanyezitraining@outlook.com) once your email application has been acknowledged by Izinkanyezi Training and Development.
  • Course registrations are not allowed after Wednesday, 31st January 2024 unless there is a cancellation, or on approval by Management.
Izinkanyezi's Banking Details:
Account Holder: Izinkanyezi
Bank: FNB
Branch Name: Queensburgh
Branch Code: 250655
Account Type: Cheque
Account Number: 62791018784
Reference: Your Cell Number
CONTACT SESSIONS - WITHDRAWAL, CANCELLATION AND REFUNDS
  • Contact sessions are from 9am to 2pm from Monday, 19th to Wednesday, 21st February 2024. The Closing date is on Wednesday, 31st January 2024.
  • All contact sessions must be completed for certification purposes. 
  • Permission will be granted to delegates to withdraw from a course within 3 days of applying for the course.
  • Cancellations received from delegates after 3 days from date of application, and on commencement of the course, will not receive a full refund. Delegates can opt to be booked on the next suitable available course date. 
  • The full refund is payable for cancellations made within 3 days of application.
  • Should a course be postponed by Izinkanyezi for any reason whatsoever, fully paid delegates will have the option of being booked on the next suitable course date at no extra charge.
  • Should a course be cancelled by Izinkanyezi for any reason whatsoever, fully paid delegates will receive a full refund.
  • Izinkanyezi Training and Development (PTY) LTD reserves the right to postpone or cancel a course should there be insufficient delegates.

COMMUNICATION AND COURSE FEES
Kindly note the following:
  • You will receive an email communication informing that your application has been successfully received.
  • A copy of your deposit slip or proof of payment must accompany this form via email: izinkanyezitd@gmail.com or izinkanyeztraining@outlook.com
  • Please ensure that you meet the qualifying criteria for learning assumed to be in place i.e., you must have Matric, NCV Level 4 or NQF Level 4 and above.
  • Course Fees: R2100 (once-off).
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