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JWCI Customer Feedback
Customer feedback is incredibly important to us to ensure we stay competitive and the best in our field. Thank you for taking the time to complete this short survey to help us achieve this.
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* Indicates required question
Email
*
Your email
Project reference
Your answer
Why did you choose JWCI for this project?
*
Expertise
Price
Timescales
Previous successful project
Other:
Required
Quote & Design
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How satisfied are you with the service JWCI provided prior to manufacture/installation, for example, during quote/tendering, and design phase?
Not Satisfied
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Extremely Satisfied
Installation Quality
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How satisfied are you with the quality of the installation works we provide?
Not Satisfied
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Extremely Satisfied
Installation - additional comments
Please add any comments here if you wish.
Your answer
Pricing
*
Do you feel you receive good service at a competitive price?
No, you are too expensive
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Yes, you provide incredible value
Pricing - additional comments
Please add any comments here if you wish.
Your answer
Reliability
*
Do you trust JWCI to complete projects on time and to expectation?
Rarely
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Always
Reliability - additional comments
Please add any comments here if you wish.
Your answer
Our Team
*
How helpful are JWCI
Site Teams
with your enquiry, queries or complaints?
Not at all
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Extremely
Our Team
*
How helpful are JWCI
Management
with your enquiry, queries or complaints?
Not at all
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Extremely
Knowledge
*
How satisfied are you with the knowledge and experience JWCI brought to your project?
Not at all
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10
Extremely
Professionalism
*
Do you feel the JWCI Team act in a professional manner while on-site?
No, not at all
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Yes, completely
Additional comments
*
Please provide any additional comments here regarding your experience of working with JWCI Process Engineers.
Your answer
Would you be interested in hearing from us about the following products or services?
*
CIP Mapping
3D Laser Scanning of Plant
Improving Plant Efficiencies
Ongoing Plant Maintenance
Process Plant Fittings
Structural Steelwork
Other:
Required
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