Customer Support Specialist - Work From Home In A Caring, Team Environment
Thank you for your interest in the Customer Support Position. Please fill out the form below so we can learn more about you. Please allow up to a week (or more) for a response. We typically get hundreds of applications and review each one in the order it is received.
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What is your name? *
Where did you hear about this job? *
We use a personality assessment for all prospective and current team members. It is provided by Culture Index and it helps us better understand individual personalities including communication styles, work styles, etc. It is a short 10 minute survey with no right or wrong answers. It is not a test. It is simply a measure of how likely you are to be a fit for our team based on inherent personality traits. It does not measure intelligence, work ethic, skills, etc. Please take a few minutes to answer the questions as best you can and also submit your CV: http://bit.ly/Fisico - Did you complete the Culture Index survey described above and also submit your CV? *
What state are you located in (or if not in the USA, which city/country)? *
What is the best phone number to get in touch with you? *
What is the best Email address to get in touch with you? *
How many years of experience do you have working from home? *
How many years of experience do you have working in a call center (or similar high call volume environment)?
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Please describe your experience interfacing with customers via Email (be as detailed as possible; i.e. platforms used, nature of Email requests, etc.): *
Please describe your experience interfacing with customers via phone (be as detailed as possible; i.e. inbound or outbound calls, sales calls, nature of calls, etc.) *
Please describe your home office setup/work environment: *
What is your availability (days, hours of the day)? *
Please visit https://10fastfingers.com/typing-test/english and complete the typing test. Once your test is complete, your results will be displayed immediately below the area that you typed in (it will have a Facebook share button underneath it). If you look right above your results, there is a link with the word "Screenshot". Click on that link. It will open another window with your results. Please copy/paste that link in the field below: *
Do you currently work anywhere else? If so, where? *
Do you have any prior commitments in the near future that might prevent you from being on time or require you to be absent? *
What is the biggest decision you've had to make in the past year? Why was it so big? *
Who is the smartest person you know personally? Why? *
*** There are plenty of companies offering virtual positions these days. With that in mind, please create a 60-second video explaining why you would like to work for our company (IN PARTICULAR), and why you believe you will excel in this role. Please provide a link to your video below (please note: applications without a video submission will not be considered): *
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