Public Sector Website audits by Government Digital Services - your experience.
The Digital Accessibility Working Group is seeking feedback from Public Sector organisations - including colleges and universities - who have had their website statements audited by Government Digital Services (now known as the Central Digital and Data Office or CDDO - https://www.gov.uk/government/organisations/central-digital-and-data-office).

We want to:
1. help other organisations prepare, and
2. provide end-user feedback to the Central Digital and Data Office on the process.

This survey should take no more than 5 minutes but your answers could be very helpful in supporting the sector in the coming months.

*The Digital Accessibility Working Group meets regularly with Government Digital Services to help provide a 2 way communication channel between public sector bodies and those auditing and implementing the Public Sector Bodies Accessibility Regulations. This survey is not an official CDDO survey but it has been shared with CDDO staff who are happy to receive the feedback it produces.

Sign in to Google to save your progress. Learn more
The Big Picture
Your context
The process may prove more or less daunting depending on the type of public sector body you are. Please select the appropriate option from the list.
Q1 How did you feel about the monitoring process?
Very negative
Very positive
Clear selection
Q2 What kind of internal audit (if any) had you already done on the platform GDS monitored?
Not done
Partial testing
Comprehensive testing
Manual testing with experts
Manual testing with local skills
Automated testing with multiple tools
Automated testing with single tool
Clear selection
Q3 Did you claim disproportionate burden for any element of your website?
Clear selection
Q 3a If you answered Yes above, please add what the main claims were in the space below:
The nuts and bolts
Q4 How closely did your own audit findings align with the findings of the GDS audit?
Clear selection
Q5 Did the initial monitoring report require you to update your accessibility statement?
Clear selection
Q6 Was the level of detail in the GDS report easy to understand and act upon?
Very difficult
Very easy
Clear selection
Q7 Did you provide any evidence to GDS (audit reports or email correspondence) about the work you had done to maximise accessibility?
Clear selection
Q7a If you answered Yes above, what sort of evidence did you provide?
Q8 Were any specific requirements of the GDS report difficult to implement?
Q9 Were you able to comply within the 12 week time window?
Clear selection
Q9a If you answered Partial or No, can you provide more detail on the unresolved issues?
Q10 Did GDS offer feedback, advice or recommended actions on the compliance issues you were unable to resolve?
Clear selection
Q10a If you answered Yes above, was it helpful?
Clear selection
Q11 Following the 12 week deadline and the changes you made, did your accessibility statement need to be updated?
Clear selection
The outcomes
Q12 How happy were you with the level of support and guidance available from GDS?
Not happy
Very happy
Clear selection
Q13 How important an issue did senior management at your institution consider the GDS report to be?
Clear selection
Q14 Do you feel your accessibility statement is now more helpful to your users?
Clear selection
Q15 How could the auditing process improve?
Opportunity for informal group discussion
If you be interested in taking part in a one-off discussion group with other audited institutions to assess the process and provide feedback to GDS please provide your email below. Your participation would be kept confidential and any information you provide would be anonymised. Your email address will only be used to coordinate a meeting. It will not be used for any other purpose.
Thankyou!
We appreciate the time you've taken to record your experiences. We will use your anonymous data to feed back to Government Digital Services and help other organisations prepare for their own audits.

Please press the Submit button to submit your answers. Many thanks:

The Digital Accessibility Working Group.

(The Digital Accessibility Working Group represents a range of stakeholders representing the Public Sector, Higher and Further Education. We aim to maximise the benefits of Accessibility legislation for all disabled people by facilitating meaningful communication between groups and supporting organisations in the art of the possible.    
Submit
Clear form
Never submit passwords through Google Forms.
This content is neither created nor endorsed by Google. Report Abuse - Terms of Service - Privacy Policy
Google Forms