Six Colors: 2022 Apple Enterprise Report Card
Grades will be aggregated. Please indicate if you'd like to remain anonymous for your verbatim comments, otherwise I may quote you with attribution.

Assign grades from 1 to 5.

We are asking about your perceptions since the last time we fielded this survey, which was right before WWDC 2021. As a result, consider the period from just before WWDC 2021 to now when you consider your responses.
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Your name *
Your email address
Six Colors will use this to contact you if there's a problem. Will not be shared or used for anything outside this survey.
How would you like to be referenced in the story that reports survey results? *
Enterprise Programs *
How would you rate Apple's overall performance in delivering and improving its enterprise programs since WWDC 2021? Consider the company’s work with Apple Business Manager/Apple School Manager, Apps & Books, Managed Apple IDs, Mobile Device Management APIs, and Apple Developer programs (B2B/custom apps). 5 is best, 1 is worst.
Comment on Enterprise Services
If you'd like to leave a comment on Apple's performance in the past year in this category, enter it here.
Enterprise Service and Support *
How would you rate Apple's performance in enterprise service and support since WWDC 2021? Consider its management of the Appleseed beta program, its documentation of enterprise technologies, enterprise training programs, and Feedback Assistant and other feedback programs. 5 is best, 1 is worst.
Comment on Enterprise Service and Support
If you'd like to leave a comment on Apple's performance in the past year in this category, enter it here.
Hardware Reliability and Innovation *
How would you rate Apple's hardware reliability and innovation since WWDC 2021? This should include the rollout and evolution of Mac computers with Apple silicon, as well as iPhone and iPad devices. 5 is best, 1 is worst.
Comment on Hardware Reliability and Innovation
If you'd like to leave a comment on Apple's performance in the past year in this category, enter it here.
Software Reliability and Innovation *
How would you rate Apple's software reliability and innovation since WWDC 2021? This should include the rollout and evolution of macOS Monterey as well as the latest versions of iOS and iPadOS. 5 is best, 1 is worst.
Comment on Software Reliability and Innovation
If you'd like to leave a comment on Apple's performance in the past year in this category, enter it here.
Security and Privacy *
How would you rate Apple's performance in maintaining and improving security and privacy—particularly in the enterprise market—since WWDC 2021? 5 is best, 1 is worst.
Comment on Security and Privacy
If you'd like to leave a comment on Apple's performance in the past year in this category, enter it here.
Deployment *
How would you rate Apple's performance in facilitating enterprise deployments since WWDC 2021? Consider its implementation of Automated Device Enrollment, OS upgrades, software updates, app deployment, and lifecycle management. 5 is best, 1 is worst.
Comment on Deployment
If you'd like to leave a comment on Apple's performance in the past year in this category, enter it here.
macOS Identity Management *
How would you rate Apple's performance in maintaining and improving its identity management infrastructure since WWDC 2021? Consider its implementation of the Extensible Enterprise Single Sign-on framework, the adoption of the SSO extension, device trust, federation with identity providers, and the synchronization of user and cloud identities. 5 is best, 1 is worst.
Comment on macOS Identity Management
If you'd like to leave a comment on Apple's performance in the past year in this category, enter it here.
MDM protocol and infrastructure *
How would you rate Apple's performance in maintaining and improving MDM protocols since WWDC 2021? Consider the implementation of that protocol for macOS and iOS/iPadOS, as well as the reliability of MDM commands and payloads. 5 is best, 1 is worst.
Comment on MDM protocol and infrastructure
If you'd like to leave a comment on Apple's performance in the past year in this category, enter it here.
The Future of Apple in the Enterprise *
How confident do you feel about the future of Apple in the enterprise in the near- to mid-term (1–5 years)? Are you confident that the company’s decisions will help IT administrators in the enterprise manage Apple devices? 5 is best, 1 is worst.
The Future of Apple in the Enterprise
If you'd like to leave a comment on this subject, enter it here.
Operating System Adoption *
At what pace is your organization going regarding the current macOS, iOS, and iPadOS upgrade cycle? In other words, compared to previous years, what's your perception of the pace of moving users to the latest Apple operating systems?
Apple Business Essentials *
Apple recently launched Business Essentials, a service for small to medium businesses. What is your experience with Business Essentials?
Apple Business Essentials
If you have any comments about Apple's new Business Essentials service, you may share them here.
Apple silicon transition *
Apple's in the middle of a transition to its own processors. How far along do you feel your organization is in this transition? 5 is as far along as could be expected right now, 1 is "we basically haven't started."
Demographic data
We're asking this so we can possibly slice responses based on different types of participants.
How many devices do you manage?
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