Customer Satisfaction Survey

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Your opinion matters!

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1. Overall, how satisfied are you with Combustion Technology?

Very satisfied

Somewhat satisfied

Neither satisfied or unsatisfied

Somewhat unsatisfied

Dissatisfied

Clear selection

2. How well do our products meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

Clear selection

3. How would you rate the quality of the products?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

Clear selection

4. How would you rate the value for money of the products?

Excellent

Above average

Average

Below average

Poor

Clear selection

5. How responsive have we been to your questions or concerns about our products?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

Clear selection

6. How long have you been a customer of Combustion Technology?

This is my first purchase

Less than six months

Six months to a year

1 - 2 Years

3 or more Years

I haven't made a purchase yet

Clear selection

7. Please indicate how you feel we have performed in relation to:

Poor

Average

Good

Excellent

Quote turnaround

Quote accuracy

Specification

Project completion

Technical Knowledge

Support & After Sales

8. How likely are you to purchase any of our products again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

Clear selection

If not likely to purchase again, please comment?

9. What new product or service would benefit you and your business? Or any other comments

Clear form

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