PMP7

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PMP7

This process is concerned with determining the engagement levels of the stakeholders, understanding their needs and interests, and understanding how they might impact the project or how the project may impact them:

1 point

Plan Stakeholder Engagement

Manage Communications

Control Communications

Manage Stakeholder Engagement

Clear selection

During a project review meeting, a team member disagrees with a collage on the project’s status. Key millstones are dependent upon the completion of these two team members’ tasks. The conflict is negatively influencing other team members, who now doubt their own. What should the project manager do?

1 point

Allow all resources to collaborate, review the work completed, and produce a combined status report.

Avoid the conflict, and request an independent validation of the project’s status.

Accommodate the view of both resources, and request updated feedback in the project review meeting.

Engagement with their functional managers to amicably resolve the conflict.

Clear selection

You are a project manager tasked with a project of constructing six similar buildings in sequence. The project is estimated to cost $250,000 with a project timeline of four months. During a review after two months, you found that only two buildings are ready. The Actual Cost is $100,000. The project status is:

1 point

Your project is over budget and behind schedule.

Your project is over budget and ahead of schedule.

Your project is under budget and ahead of schedule

Your project is under budget and behind schedule

Clear selection

After your last status meeting, your customer has come to you with a complaint in one of the deliverables that will cause the final product to be delayed. You look at his complaint and feel that it's not justifiable and that the product really does meet its requirements. What's the first thing that you do?

1 point

Call a meeting with the customer to fully understand the problem before making a decision.

Confront the situation by making the change that needs to be made in order to satisfy the customer.

Create a change request and submit it to the CCB.

Explain to the customer that the solution really is acceptable.

Clear selection

A project manager is working on a critical project for the company. Expert team members indicate that they are also assigned to work on other initiatives and can no longer devote any time to their assignment activities? What should the project manager do first to resolve this issue?

1 point

Evaluate the impact and use optimization techniques to compensate for the delays.

Speak to the functional manager and determine alternatives to addresses these activates

Escalate the problem to the sponsor who can assignment staff to work on the project.

Implement the change control process and reduce the project scope to include less deliverables

Clear selection

A government-initiative project has a strict deadline for completion A kick-off meeting is a requirement but one critical stakeholder is unavailable to attend Postponing this meeting will delay the project. What should the project manager do?

1 point

Document that the stakeholder is unavailable and proceed with the kick-off meeting

Postpone the project until the stakeholder is available, but plan for the team to work overtime to meet the deadline

Document the issue, proceed with the kick off meeting and speak with the unavailable stakeholder at a later time.

Delay the project and accept the governmental penalties

Clear selection

Clear form

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