After reviewing this documentation, if in agreement, you are asked to sign and date the agreement. Your signature reflects your agreement to the policies and requirements upheld by UpThink Coaching.

Program Requirements

There are no prerequisites for taking this program. Participants must be at least 18 years old. Prior to earning certification, applicant understands and agrees to complete the course work, attend all hours of training and fully participate, complete research and presentation, peer practice, complete the coaching practicum, submit all logs and papers, and demonstrate the ICF Coaching Competencies. Participant follows the schedule set by the Training Provider. A certified professional coach certificate is issued upon completion of the program requirements. After successful oral examination demonstrating ICF coaching competencies at the ACC or PCC level, participant will receive a certificate for ICF Credential Application. Student/ Participant agrees and understands that any opportunity for make-up will incur additional fee, unless prior arrangement is made with program director, mentors or facilitators.

Training Provider’s Responsibilities:

• Provide professional coach training in alignment with ICF Core Competency Model and ICF Code of Ethics.
• Provide a structured, fun, mutually supportive and engaging learning environment.
• Ensure training standards are communicated, met and upheld.
• Be available to support the student process.
• Provide accurate and correct information on policies and procedures.
• Provide opportunities for each student to grow, stretch and receive individualized training and support.
• Provide coach training by credentialed coaches and provide high-caliber coaching resources.

• Our courses are designed to be interactive and experiential. It is therefore an expectation that you participate in both synchronous and asynchronous course activities, including dialogue with the course instructor and peers, mock and peer and assigned coaching activities, and experiential learning exercises. If you are unable to participate in an activity, please inform your instructor as soon as possible. Please refer to the code of conduct for additional details.
• Participants agree to keep their cameras on and not go off camera for more than 5 minutes. Participants will not multitask during classes.
• Participants will periodically coach in the training. Participants agree to serve in the role of client.
• Participants agree to receive feedback from peers and the program’s facilitators and evaluators.
• Participants agree to have these sessions recorded for future training and accreditation purposes.

• Arriving on time to all sessions.
• Having your camera on for virtual live sessions.
• Participating fully in all sessions and mentor coaching sessions. This includes being prepared for the session, involving yourself in discussions and activities, assuming responsibility for your learning, and contributing to the learning of others.
• Engaging in discussions with integrity and honesty.
• Being respectful of your fellow participants and instructors, including silencing your cell phone, not texting, and other disruptive behaviors. Unethical and disrespectful behavior will not be tolerated. We keep the right to suspend or cancel a participant’s enrollment in a program at any time, should they demonstrate unethical or demonstrate disrespectful behavior to a facilitator, mentor, coach or student/ participant, without a refund, if the refund deadline has passed. You can refer to ICF Code of Ethics here
• Keeping information that you get as a coach in a practice coaching session confidential.

• In order to provide you with the minimum required training hours for certification, it is important that you are present at 95% of the sessions.
• If you have an emergency or become ill and are not able to attend a coaching session, please see our illness policy.

Completion of education requirements is required but does not guarantee that a trainee will pass an internal written evaluation & final oral evaluation. Participants must complete the internal learning requirements of the program. Participants must complete the asynchronous portion of the learning requirements. Participants must comply with all policies related to absenteeism and make up assignments. Participants must achieve a passing of their final oral exam and written essays submitted to our team f or review.

Personal Information:

Participants agree to allow use of private contact information for internal communication only. Participant’s email and phone number will be used to contact them directly as it relates to coaching education. Participants may at times receive email updates regarding the program/cohort the participant has been assigned to or for future training opportunities within the company.

Participants agree to have their name submitted to ICF for the purpose of ongoing accreditation approval and audits. Participants agree to have their name on a certificate and distributed to them, pending his/her successful completion of the training.

Release of Liability:

• I understand and agree to waive and release any and all claims against the organization and faculty of personal injury or loss of or damage to property damage arising from participation in the program.
• I understand and agree that either virtual or in-person trainings may be recorded. I give my permission to share these recordings, in part or in full, with members of my cohort and faculty, as well as submission to International Coach Federation (“ICF”) for ongoing accreditation renewals and audits.
• Material and Content Warning: We are committed to providing quality materials through web-based formats. While we select formats and companies to deliver these services that are reputable and reliable, we cannot guarantee that any materials, or services will be glitch free, or virus free. All use of our online services is at your own risk.
• We are committed to teaching, mentoring, and developing each student according to their goals. The tools, techniques and models taught are not a substitute for your own discretion, independent judgments, and life experience.
• Legal Disclaimer: The information given on marketing and best business practices is not intended to be legal advice, nor is it a substitute for professional legal counsel. Seek the appropriate legal counsel for your situation or business practices.
• Satisfaction: You are responsible for researching programs prior to enrollment. Enrollment and participation represent your commitment to your goals with UpThink Coaching as your school of choice.
• Copyright: By participating in our programs you agree to respect all Trademarks, Copyrights and Confidentialities. All materials, manuals, content, recordings, videos, pictures and media are all Copyright © of UpThink Coaching, All Rights Reserved. Permission will be given to adapt coaching tools for your use on a tool-by-tool basis. Program content, processes, concepts, materials, or techniques are not permitted to be used, sold, adapted, repackaged, altered, or marketed for your coaching purposes outside of class, without written permission from UpThink Coaching.