Dear 2022 Annual Conference and Trade Show Participant. The following outlines Texas Wine and Grape Growers Association's cancellation and refund policies associated with the 2022 Annual Conference and Trade Show.
NOTES:
A separate cancellation/refund request must be made by EACH individual for whom a refund is being requested.
Refunds will only be considered when a written request is made on or before February 28, 2022

There are two separate scenarios which are applicable. Please select the scenario which is most applicable to you.
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                                            CANCELLATION SCENARIOS

Cancellation NOT Related to COVID
This cancellation policy statement is for attendees and exhibitors who may need to cancel their attendance at the 2022 Annual Conference and Trade Show, but the cancellation IS NOT related to COVID. The following cancellation and refund policy are as follows:

Refund based on written notice received on or before:
• February 3, 2022:  Full refund on contracted Attendee registration or Exhibitor space fee
• February 4, 2022:  50% refund on contracted Attendee registration or Exhibitor space fee
• February 16, 2022:  0% refund on contracted Attendee registration or Exhibitor space fee

Cancellation Related to COVID
This cancellation policy statement is for Attendees and Exhibitors who may need to cancel their attendance at the 2022 Annual Conference and Trade Show due to COVID. The following cancellation and refund policy are as follows:
• Cancellation Prior to the Event: You identify yourself having symptoms of COVID, been diagnosed with
        COVID or have come in direct contact with a COVID positive person.
• Cancellation due to illness during the Event: You identify yourself having symptoms of COVID, been
        diagnosed with COVID or have come in direct contact with a COVID positive person

Full refund on contracted Attendee registration or Exhibitor space fee
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How Do I Get a Refund from TWGGA?
* TWGGA will only issue applicable refunds that are received in writing on or before February 28, 2022.
* If a refund is due, payments made by credit card will be refunded within 30 days of receiving the written request. Refunds for other payment types will be issued by TWGGA as soon as invoices are finalized.

How Do I Get a Refund from Embassy Suites or Superior Expo Services?
* TWGGA is NOT responsible for cancellations or refunds associated with Embassy Suites Denton or Superior
    Expo Services (for Exhibitors only). You will need to contact them directly about their distinct cancellation and
    refund policies.

NOTE: All responses provided here are Private and Confidential.

If you have any questions or concerns, please contact Sabrina Houser Amaya, Director of Operations Manager, at sabrina@twgga.org or 830/456-2787