SONARWA LIFE ASSURANCE COMPANY LIMITED

JavaScript isn't enabled in your browser, so this file can't be opened. Enable and reload.

SONARWA LIFE ASSURANCE COMPANY LIMITED

Customer Feedback Form.

Thank you for visiting SONARWA Life Assurance. We value all of our customers and strive to meet everyone’s needs. To continuously improve our services, we request you to give us your feedback.

*Confidentiality

Information pertaining to the person providing feedback will be held in confidence.

Thank you.

Please tell us the date

Please tell us the time of your visit:

time:

Time

1. Please indicate your gender

Male

Female

Clear selection

2. How long have you been with us?

a) Below 3 years.

b) 3 to 5years

c) 5 to 7 years

d) 7 years and above

Clear selection

3. Which category of product are you insured on?

a) Education

b) Loan protection

c) Personal Pension

d) Family protection

4. Would you recommend a similar product (s) to a friend?

a) Yes

b) Maybe

c) No

Clear selection

If you chose No above, why?

5. In your opinion, what are some of the features/benefits should we include when we choose to improve on the product (s)?

6. Did we respond to your customer service needs today?

a) Yes

b) Somewhat

c) No

Clear selection

If you chose No above, why?

7. Did our customer service attend to you in an accessible manner?

a) Yes

b) Somewhat

c) No

Clear selection

If you chose No above, why?

8. Do you have any problems accessing our goods and services?

a) Yes

b) Somewhat

c) No

Clear selection

If you chose No above, why?

9. If unhappy, what would you recommend we do to improve on our services?

10. What is your overall rate on of Company on a scale of 1 to 5

1=very Poor

5= excellent

Clear selection

Contact information: Please gives Names and telephone (optional)*:

Submit

Clear form

Never submit passwords through Google Forms.

This content is neither created nor endorsed by Google. Report Abuse - Terms of Service - Privacy Policy

Forms