Concentrix
Responsibilities:
  • Handling incoming inquiries from customers via phone, email and online.
  • Providing support for customers to effectively resolve their queries.
  • Updating our systems with complete and accurate details regarding your customer interactions.

Required Skills:
  • Fluency in language (B2 ~ C1)
  • Flexibility with rotational shifts (Morning, Night, and Overnight)
  • Grad / Gap year / dropout (UG with no commitment)
  • 3 - 6 six months of relevant Customer Service experience (preferred)

Benefits & Work Conditions:
  • Paid training period 
  • 5 working days (2 days off) rotational
  • 9 working hours ( 1 & half hour break)
  • Ability to apply for any internal vacancy after 6 months
  • A career path with a market leader
  • Night shift allowance
  • Social & Medical Insurance
  • Transportation provided  (door to door after 9:00 PM shifts for Females)

Salary
  •  English CS/Tech from 7,000 up to 11,000 EGP Gross
  •  French CS  from 10,000 up to 14,000 EGP Gross
  • French Tech from 12,000  up to 16,000 EGP Gross
  • German CS   from 13,000 up to 18,000 EGP Gross
  • German Tech from 18,000  up to 23,000 EGP Gross
  • Italian from 11,000 up to 14,000 EGP Gross
  • Spanish from 10,000 up to 13,000 EGP Gross
Note:
       35% Cost of living allowance will be added to all salaries mentioned above

Work location:
  • Smart Village
  • Motamyz district - 6th of October City
  • Victoria Square - Maadi
  • Smuha - Alexandria
  • Hurghada
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