Courtesy Cleaners Customer Service & Quality Survey
At Courtesy Cleaners, we want to emphasize the importance of delivering courtesy to our customers. We would love to know how our customers are feeling and ways we can improve the service. All survey answers are 100% confidential and are only reviewed by our team. Thank you for taking the time to elaborate on your dry cleaning experience.
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Which of our stores do you use? Select all that apply. *
How would you rate your level of satisfaction with us? *
Customer Service -- How do we rate on the following attributes? (Last 3 for ROUTE Customers) *
Well Below Average
Below Average
Average
Above Average
Well Above Average
N/A
Responsiveness To Your Needs
Store Appearance & Cleanliness
Customer Service Staff
Speed and Efficiency of Service
Driver Performance
Promptness of Pickups and Deliveries
Ease of Scheduling
Dry Cleaning Experience -- How do we rate on the following attributes? *
Well Below Average
Below Average
Average
Above Average
Well Above Average
N/A
Quality of Cleaning
Quality of Pressing
Stain Removal
Shirt Service -- How do we rate on the following attributes? *
Well Below Average
Below Average
Average
Above Average
Well Above Average
N/A
Quality of Cleaning
Quality of Pressing
Stain Removal
How likely are you to continue doing business with us? *
How likely is it that you would recommend our Courtesy Cleaners to a friend or colleague? *
How did you hear about Courtesy Cleaners? *
Required
Do you have any suggestions for improving our service to you? *
First & Last Name *
Email *
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