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Remote Access Diagnostic
A form that collects information in order to find why a patron is having a problem connecting to library resources from off campus (remote access)
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* Indicates required question
Email
*
Your email
Name
*
Your answer
Phone number
Your answer
What browser(s) did you use to connect?
*
Mozilla FireFox
Chrome
Microsoft Edge
Explorer
Other:
Required
What resource (database, ebook, journal article, etc.) were you unable to access? Be as specific as possible and include links to the resource AND the webpage you are linking from if possible.
*
Your answer
What Username(s) and Password(s) have you tried?
*
Your answer
Provide any additional information that may help us resolve this issue.
Your answer
A copy of your responses will be emailed to the address you provided.
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This form was created inside of Louisville Presbyterian Theological Seminary.
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