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Veterans Engagement Customer Service Satisfaction Survey
Please tell us about your experience!
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* Indicates required question
Email
*
Your email
How did you contact us?
*
Choose
Email
Phone
In-Person Event
Virtual Appointment
Who was the staff member that assisted you?
*
Choose
Jalen Hill - VA Student Worker
Isatu Wedge - VA Student Worker
Roderick Trotter - VA Student Worker
Allyson Sizemore - VA Student Worker
Peggy Horton - 2nd VA Certifying Official
Shirleene Prioleau - Asst Registrar - VA Certifying Official
Please rate your overall satisfaction with the customer service you received
*
Extremely Satisfied
Satisfied
Dissatisfied
Extremely Dissatisfied
Required
Please indicate your level of agreement with the following statements:
Staff was polite and courteous
*
Strongly Disagree
1
2
3
4
5
Strongly Agree
Staff was knowledgeable of the subject
*
Strongly Disagree
1
2
3
4
5
Strongly Agree
Staff member provided clear and detailed next steps
*
Strongly Disagree
1
2
3
4
5
Strongly Agree
My concerns were resolved
*
Yes
No
Required
If your matter was not fully resolved, are you at least satisfied with the temporary plan for resolution?
*
Yes
No
Required
Please share specific details and purpose of your visit or inquiry?
*
Your answer
Would you refer someone you know to this office for assistance?
*
Yes
No
Required
Name of Respondent
*
Your answer
Please identify your status to the student
*
Choose
Veteran student
Reservist student
Active Duty Servicemember
Spouse
Dependent student
Parent of a student veteran
Responsible Family Member of the student
Partner
Community Representative
Other
Submit
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