Feedback on 2023 Customer Contact Congress
How was the Star Quality of this year's Belgian Customer Contact Congress?

Let us know how many stars you would give your experience, so we can further improve the organization of the Customer Contact Congress. It will only take five minutes of your time.

Let's start with the most important question:
What's our Net Promotor Score (NPS)?
On a scale of 1 to 10 
If you really liked it, a score of 9 or 10 means you're a promotor, scores of 1-6 mean that you are a detractor
Do you recommend the Customer Contact Congres to your colleagues and friends? *
Can you tell us your number 1 reason why you gave this score to the Congress?  ? *
Will you visit the Customer Contact Congress in 2024? *
Congress Organization
On a scale of 1 to 5 (1 very dissatisfied, 2 dissatisfied, 3 neutral, 4 satisfied, 5 very satisfied)
How satisfied were you with the Congress organization? *
1
2
3
4
5
Not Applicable
OFF event centre in Wavre
Reception Desk & Process
Main event hall
Breakout rooms
Overall lay-out of the Congress
Lunch break
Networking drinks & bites
Parking
Was it easy to reach OFF?
Congress Magazine
Additional feedback on the Congress organization. What would you like to see different, better, the same, extra etc. in 2024?
Congress Speakers
On a scale of 1 to 5 (1 very dissatisfied, 2 dissatisfied, 3 neutral, 4 satisfied, 5 very satisfied)
How satisfied were you with the Breakout sessions?
1
2
3
4
5
Not Applicable
Orion & Xerius
Telenet Business
Odigo & ECCCSE
Zendesk
NTT & ORES
Verint
ContactExpert
Webex-Cisco
Genesys & DAS
QuandaGo
CM.com
Möbius & Proximus
Clear selection
How satisfied were you with the Keynote speakers? *
1
2
3
4
5
Not Applicable
Stefaan Vandist
Yves Van Vaerenbergh
Elke Jeurissen
Sebastien Bellin
How did you experience the Stars of Customer Contact Awards? *
1
2
3
4
5
Not applicable
Stars of Customer Contact
How satisfied were you with the Congress host? *
1
2
3
4
5
Celine Malyster
We value your feedback. How can we improve?
Help us to further improve our Congress.
What were your key take aways from the Congress?
Is there anything you would like to let us know so we can improve our events & Congress in the future?
Name (optional)
You're a STAR! Thank you so much for your feedback!
See you next year on Thursday 21 November 2024!
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