-Back-office structure : high-level organization and functions
-Financial instruments: Money, Bond, Credit, Equity, Derivatives
-Market players: definition, roles and Communication between them
-Securities issuing: identification, acceptance and distribution process primary market, database management and securities storage
-Clearing & Settlement: transaction types, lifecycle (matching and Straight-through processing), settlement processing: cross-border, domestic, clearing
-Asset Services: Income processing (interest, dividend and redemption) Corporate actions (securities events, deadlines, information flows, ) Booking reconciliations
-Tax services including withholding Tax and double tax treaty agreements
-Cash management: Treasury management and Transaction types
-Lending and borrowing
- Repurchase agreement
-Collateral management
-Operational risks covering typical issues, claims and their related controls and quality management