Questionnaire Survey for SME owners in Asia on "Job Satisfaction"

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- ICOSA is researching "Job Satisfaction" of Small and Medium Enterprises (SMEs) in Asia.
- “Job satisfaction” can be divided into “economic rewards” such as salaries and benefits, and “non-economic rewards” such as a sense of accomplishment, discretion through work and good human relations.
- In the case of SMEs, “economic rewards” may be less, but “non-economic rewards” is superior, and it was confirmed by our survey in Japan that SMEs that focus on non-economic rewards tend to find more employees motivated to work, as a result, corporate performance is also good.
- How do business owners of SMEs in Asia think about this kind of job satisfaction? Is it the same as in Japan? What kind of management can ensure that employees feel their workplaces rewarding to work for?
- If any commonalities and differences were found in Asian countries, we wish to clarify the reasons through this questionnaire survey for SME owners in Asia.

Email *

Please answer to following 10 Questions:

Q1.
Do you have a management philosophy that summarizes your company's reason for existence, purpose, and basic management stance?

a. Yes, we have the codified management philosophy.

b. Yes, but it is not codified.

c. No, we have no definite management philosophy.

d. We have never thought about it.

Q2. (For those who chose "a" or "b" in Q1.)
Is the management philosophy well understood by the employees?
*

a. Deeply understood.

b. Well understood.

c. Poorly understood.

Q3.
What kind of relationship should exist between management and employees in a company?
*

a. Management and employees should be like partners pursuing common management objectives.

b. Management and employees should be like a parent and children as a corporate family.

c. Employees should be good organizational people who fulfill their assigned roles within the organization.

d. Business is the realization of management's will, and employees should help it.

e. Never thought about it.

f. Others (Please specify if you have your own idea in the following space.)

Please describe your specific idea about the relationship between company management and employees, if any.

Q4.
Please select the top 3 from the following 7 options (a. - g.) in order of importance to get employees work hard for the company, assuming that appropriate salaries are paid. *

a. Company management philosophy and president's management attitude.

b. Human relations within the company.

c. Future business of thecompany.

d. Salary level.

e. Proximity to employee hometown.

f. Appropriate working hours.

g. Job satisfaction.

Most important

Second most important

Third most important

About the most effective way to get employees to work hard for the company.

Never thought about it.

Please describe your specific idea about the most effective way to get employees to work hard for the company, if any.

Q5.
How are employees other than managers involved in the company's planning?
(Choose all that apply)
*

a. Participating in the formulation of company-wide management plan.

b. Participating in the formulation of business plan for departments (divisions, sections.)

c. Each employee develops his/her own plan of work for which they are responsible.

d. None of the above items apply.

e. Never thought about it.

Required

Q6.
Do you disclose financial information of your company to employees?
*

a. Yes, we disclose.

b. No, we don't disclose.

c. Never thought about it.

Q7.
What do you do as a company to develop the skills of the employees?
*

a. The company presents goals of each employee to develop their skills.

b. Employees set their own development goals and discuss them with management.

c. The company does not set targets, but provides training opportunities, etc.

d. The company does nothing in particular to develop the skills of its employees.

e. Others (Please specify if you have your own idea in the following space.)

Please describe your specific idea as a company to develop the skills of the employees, if any.

Q8.
What treatment do you give as a company to employees who achieved excellent results?
(Choose all that apply)
*

a. The company has a system for special promotions and salary increases.

b. The company has no system, but gives special promotions and salary increases.

c. The company rewards them with increased bonuses.

d. The company rewards them with commendations and incentive money.

e. The company does none of the above.

Required

Q9.
Please tell us about the degree of "discretion" of workers on site:

Q9-1. Workers can change production plan based on on-site judgment. *

a. Yes, they can.

b. No, they can't.

Q9-2. Workers can support other departments based on on-site judgment. *

a. Yes, they can.

b. No, they can't.

Q10.
Do you think that your company is a “workplace worth working for” for your employees?
*

a. I think so.

b. Most likely so.

c. I don't think so.

d. I don't know.

e. I never thought about it.

Thank you very much for your cooperation in responding to the above questions.
Finally, please provide the following information about the company and the respondent:

1. Company name of the respondent : *

2. Name of the respondent: *

3. Position of the respondent in the company: *

4. Name of the company representative: *

5. Number of employees of the company: *

6. Main business of the company: *

7. Address and Contacts of the company: *

8. Website of the company: *

9. Country where the company is located:

A copy of your responses will be emailed to the address you provided.

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