Customer Satisfaction Questionnaire JGORBE/MUTESA 2021
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COMPANY DATA
COMPANY:
DIRECTED / RESPONSIBLE:
QUESTIONNAIRE
Attitude, courtesy, attention and availability of MUTESA staff beforequeries made
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The deadline for responding to requests for offers
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The ability to solve urgent problems
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Treatment of complaints
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Has there been a problem with the product / service?
Clear selection
If so, how has it been resolved?
Clear selection
Capacity for innovation /development of new products
Clear selection
Packaging of our products
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Clarity in packaging and shipping labeling
Clear selection
Value for money of our products
Clear selection
Simplicity in the order and confirmation process
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Delivery times of the orders
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Quality in the documentation and samples delivered.
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Quality of the products
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Ease of assembly of the products
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Wide range of products
Clear selection
Quality of the finishes
Clear selection
Do you currently use a design program?
Are you happy with the quality or would you change it
Observations
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