Our Virtual Office membership entitles you to the following services:

• Use of the business addess:  Level 1, 888 Brunswick Street, New Farm, QLD, 4005
• mail collection and notification during normal business hours (Mon-Fri 8 am-5:30 pm)
• use of our business address for your business requirements (ASIC, ABN register,  website, social media, correspondence and business promotions) 
• Google Business Address – We've provided a Google Address Verification Guide to help you complete the verification process successfully. Please note that payment does not guarantee verification, as approval is determined solely by Google's verification process.  
• a maximum of two (2) business names per single per Primary Contact. ($60 per additional business name, per year)
• email notification of mail and parcels within 24 hours
• scanning and emailing of mail (10 documents per month limit)
• access to Printing & Scanning facilities (100 free pages per month)
• 50% off 1 Day Pass for the Primary Contact*
• 50% off meeting room bookings for the Primary Contact*
• Optional backlinks added to our Business Directory.

Collecting Mail

• In person collection of mail we will require a sighting of photographic identification of the Director (in the case of a business or company) or primary contact (such as an Australian Driver’s license, a valid Passport, a current student card which shows your name and address). This is to ensure mail is going to the correct person.
• If someone other than yourself will be collecting the mail on your behalf. We will require an email from you with contact details and they will need to show photographic ID when they come to collect the mail. 
• Mail left uncollected for a period of more than one month will be returned to sender unless otherwise negotiated.  

Invoicing & Payment

• $480 per year membership paid in advance
• $40 per month membership paid in advance
• The agreement will automatically renew and an automatic invoice will be sent at the end of the period stated above for the following period. Payment in advance of service.
• Additional business names (over 2) are $60 per business name, per year.

Mail forwarding

• All mail must be collected from Salt Space Coworking reception. A mail forwarding service is not part of this membership but exceptions can be made on a case by case basis this will include a $10 surcharge per piece of mail forwarded on top of postal costs.
• Salt Space is not liable for courier delays or damages after the item leaves our premises.

Large parcels and packages

• Large parcels (50m × 50cm × 50cm)  will need to be collected within 24hrs following delivery as we do not have suitable storage to hold large items for extended periods.
• Uncollected large items after 24 hours will incur a $15/day storage fee.
• Deliveries over 50cm in any dimension must be pre-approved.
• Maximum allowable delivery size: 50m × 50cm × 50cm unless by prior arrangement.
• Salt Space reserves the right to refuse delivery of unapproved large or freight items.
• Items exceeding 50 cm in any dimension not collected or redirected within 2 business days may be disposed of or returned to sender at the client’s expense.

Cancellation / Termination of agreement

• Either party may advise that they do not wish to renew the service prior to the end of the current period. There are no cancellation fees, please provide at least 2 weeks notice.
• We reserve the right to terminate this agreement at any time, without notice if these conditions are not met.
• If the agreement is terminated or not renewed, then the Client must immediately remove the Business Address from all publications and immediately advise ASIC of the change of address.
• Any mail received outside the membership period will be returned to sender or discarded.
• If at any time, Salt Space Coworking deems you exceed the level of use reasonably expected from someone using this service, Salt Space Coworking reserves the right to terminate or suspend your Virtual Office Membership without notice. Contact will be made to discuss a reasonable usage charge in order for the service to continue.

Direct marketing / Inbound logistics services 

• Our Virtual Office services may not be used for direct marketing services which are likely to result in more than 40 items of mail being delivered to you at the Address in any calendar month. 
• In the event that, for whatever reason (including, without limitation, as a result of any marketing or promotional campaign) you anticipate a material increase in the volume of mail delivered to you at the address, you will notify us in writing as soon as you become aware of the circumstances likely to give rise to such change in volume. 
• Logistics mail services and delivery coordination are not covered in this service, this service will require a separate quote specific to requirements requested.

Other conditions

• We do not permit the delivery of any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, unethical or otherwise objectionable material to the Address and, in the event that we have reason to believe that any mail delivered to you at the address is or may be in any way, unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, unethical or otherwise objectionable material, we reserve the right to dispose of such mail item as we see fit.
• We reserve the right to refuse access to our service to certain individuals. Examples include those who behave violently, threateningly or abusively; customers who do not agree to pay for our services or in any other way misuse the service. 
• The use of the services is subject to all applicable local, national and international laws and regulations. 

Liability

• We do not take responsibility for the material received nor the legality of its content as we are acting as the receiver. 
• We do not take any responsibility for the possible loss, damage or other circumstances that may occur to received items. 
• Only the Primary Contact, noted above, can collect their mail or packages unless prior authorisation has been given by the Primary Contact for someone else to collect it on their behalf.
• Salt Space Coworking reserves the right to withhold the processing of mail if it deems that any terms and conditions have been breached including the failure to provide the required documents in the allotted time.
• Salt Space Coworking does not provide insurance for stored or forwarded items. Clients are responsible for insuring high-value goods if required.
• Salt Space Coworking is not responsible for delays caused by third-party couriers, missed deliveries, or failed forwarding attempts once items leave our premises.