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Petzyo Customer Care
This survey helps us constantly improve the experience for you, a valued customer. It is 100% anonymous, but you can leave your email if you wish to be contacted about your feedback. Thanks again for being you, which is pawsome!
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* Indicates required question
How did you hear about Petzyo?
*
Google
Facebook / Instagram
Family or friend
Billboard, poster or flyer
Dog park, community or sporting group
Sample
Breeder
Review site
Rewards platform (Eg. Qantas)
Other:
Why did you choose Petzyo?
*
Your answer
How has Petzyo helped you and/or your doggo? If you have just started, write "NEW"
*
Your answer
What's important to you?
*
Product Quality
Environmentally focused
Affordable pricing
Aussie made and owned
Transparent and independent
Unparalleled service
All of the above
Other:
Required
Where do you think we could improve?
*
Product Quality
Being more environmentally focused
Pricing
Being more transparent
Customer support
Website functionality
Account and plan management
Other:
Required
Tell us more
Your answer
What other services or products would you like to see from Petzyo?
Cat range
Eco-friendly protein option
Day care
Grooming
Training guides
Research and insights
Veterinary service
Parties and events
Insurance
Pharmacy products and dental care
Other:
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Your answer
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