ICAN Institute App Support Help Desk

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Please fill in the information below so that we can assist you with your App or IT issue. If possible, give the most details as you can.

Thank you so much for helping us create the BEST App in Neuro Training Available today! We are very proud of our ICAN Neuro System and appreciate your support in finding solutions to the newly released ICAN Neuro Training App. We will contact you with a solution soon.

Sincerely,
ICAN Tech Support Team

Name on your ICAN Account *

What Phone number can we use to contact you regarding this request? *

What Email Address is associated with your ICAN Membership? If you are not a member, what is the best email to use as we communicate with you? *

What is your current ICAN Membership level? *

Guest

Silver

Gold

Platinum

Platinum Plus

Inner Circle

Other:

Required

What type of issue are you experiencing? *

My app has an error.

I can not log into my App

My membership is incorrect in the app

I can not see all of my tools and classes.

I am missing some previous classes.

I can not log into my computer.

Other:

Where is the error occurring? *

In a Neuro Tool

In a Class

On a particular App page

On a particular Web Page

Can you tell us exactly what you are experiencing? *

If you are using our App, what version are you using? Touch the membership icon in top right corner. At the very bottom of the page you will see the app version number. (i.e. Version 1.0.11)

What kind of Phone/ Computer are you using when you experience the issue you are reporting? *

iPhone

Android

Mac

Other:

What is the specific model of your phone or computer? *

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