Waterjet Knives Customer Feedback Survey
Please answer all questions as thorough as possible, so we can get the best accurate feedback from you, our wonderful customer! Thank you!
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What is your age?
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What is your job title?
Where did you hear about us?
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How long have you been a customer?
(ex: 1 day, 1 month, 1 year?)
What made you want to try us?
Did you use a competitor before us?
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If yes, who?
How often do you buy our product/service?
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Which products/service do you love?
(ex: custom design, predesigned knife blanks, etc.)
What products/service aren't useful to you?
What products/service do you wish we had?
What would you change about our product/service?
How can we make our product/service better?
How can we make our website better?
What's ONE thing our website is missing?
What, if anything, is stopping you from taking action on our website today?
Do you use free trials/coupons/offers?
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Have you participated in our online sales?
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What sales are worthwhile for you or attract you?
(ex: BOGO, 20%OFF, Free product with purchase of _____)
Which do you use more?
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How likely would you be to recommend this business to a friend? (Rate 1-10, 1 being very unlikely and 10 being very likely)
Very Unlikely
Very Likely
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How would you rate your overall satisfaction with our business? (Rate 1-10, 1 being very unlikely and 10 being very likely)
Very Unlikely
Very Likely
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