RETURNS AND EXCHANGES

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WE ARE HERE TO MAKE YOUR ONLINE SHOPPING EXPERIENCE AS EASY AND HASSLE-FREE AS POSSIBLE.
COUNTING FROM THE DATE YOUR ORDER IS RECEIVED, YOU HAVE 30 WORKING DAYS IN WHICH TO RETURN THE PRODUCTS ORDERED.
PLEASE ENSURE RETURNED ITEMS ARE UNWORN AND IN THE SAME CONDITION AS RECEIVED TAGS INCLUDED.
HANNAH LAVERY RESERVES THE RIGHT TO REJECT RETURNS SENT OR COMMUNICATED BEYOND THE RETURN PERIOD LIMIT, OR ITEMS, WHICH AREN’T IN THE SAME CONDITION IN WHICH THEY WERE RECEIVED.
PLEASE FILL THE FORM BELOW ACCURATELY AND WE WILL CONTACT YOU TO ARRANGE YOUR RETURN.

Items may be returned up to 30 days after you receive your order.
Please ensure that all returned products are unworn/unused and in the same condition as received, tags included.

Full Name *

Your Email *

Your Order Number *

You Wish to: *

Exchange

Return

Have a store credit issued

Collection Address: *

Example: 105 Hope Street Studio, Gardens , Cape Town 8001

What style and size do you wish to exchange/return? *

Reason for exchange/return: *

Example: Incorrect size/colour ordered...

Please provide us with a date for collection that works best for you, allowing 1-2 days for request processing. *

YYYY

Are you able to print a waybill that will be sent to you? *

Yes

Submit

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