Nominees must exhibit the following eligibility criteria:
1. A commitment to clarity for the consumer through a clear website, accurately describing services
2. Ethical operation, demonstrated through transparent fee and privacy policies/ appropriate license, if applicable
3. Accountability toward consumer experience, exhibited through a Google review rating of 4 stars or higher, or honourable recognition from recognized review organization
4. A willingness to respond to future client inquiries, requests, or complaints sent through info@bns-news.com, following publication as a BNS Best in Business feature
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