Beauty by Aja Ndeye Client Feedback Survey
Thank you for taking time out of your day to fill out our survey. We would love to hear your thoughts and feedback on how we can improve your experience. Please note this survey is anonymous!
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Please select the age group you fall in. *
What made you choose Beauty by Aja Ndeye? (Select all that apply) *
Required
Which words describes our salon?  (Select all that apply) *
Required
How would you rate the appearance and comfort of our salon? *
How often do you use our services? *
How would you rate our prices? *
3. How would you rate the manner and helpfulness of our staff? *
Did the staff knowledge on products and service meet your satisfaction? *
How would you rate your in-salon experience? *
Please state the service you had done at our salon? *
Was your appointment running on time? *
If you answered No, please state how long you waited. *
Which stylist did you see? *
Required
Did the service we provide meet your expectations? *
If No please explain why.
Which best describes your experience with our stylist and/or staff? (Select all that apply) *
Required
Are there any treatments/services that we do not provide that you'd like to see offered? *
If you could name one thing that we could improve, what would it be? *
Is there anything you could think of that we could improve or add to complete your customer experience whilst getting your hair done?   *
Who do you think is our biggest competitor? *
If we were to introduce a carefully selective client loyalty scheme with perks, carefully selected offers, discount and gifts for a small fee per month, is this something you will be interested in? *
Required
In regards to COVID-19 have you felt that safety regulations have been adhered to? *
If No, please can you state your concerns.
Please use this space for any additional comments or feedback for us! *
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