FAQ's
PRICING - all custom orders are priced by complexity of the design and start at a base price of $300 per order with a four (4) dozen minimum. Please note that separate orders for different occasions or themes cannot be combined. An exact quote for your order will be provided after reviewing the details of your request.
PAYMENT - Payment for custom orders are required in full at least 3 weeks prior to your pick up date. Should there be a need to cancel an order, a full refund will be issued for cancellations no less than 3 weeks prior to the pick up date.
FLAVORS - All cookies are standard vanilla sugar cookies decorated with a vanilla/lemon royal icing. At this time, we do not offer any other flavors for custom orders however, please visit our events page on our website to visit us locally and sample our seasonal offerings!
EMBELLISHMENTS - Depending on the design, we may use fondant, molding chocolate, sprinkles, dragees, etc. Some luster dusts, edible glitter and gold or silver metallics are non-toxic and not FDA approved. Please notify us if you'd like us to only use FDA compliant, Kosher certified and 100% edible metallics.
REFERENCES AND INSPRIATION - All cookies are hand crafted and will never completely duplicate reference photos by their exact design or colors. We will however do our best to bring your inspirations to life while still maintaining our own integral process and unique style.
ALLERGENS - Our cookies are produced in a home kitchen that is not subject to state licensure or inspection and that may also process common food allergens such as tree nuts, peanuts, eggs, soy, wheat, milk, fish and crustacean shellfish.