First try these steps:
1: Try waiting for a few minutes to let it load. Sometimes the apps can take a while to load upon first initialization.
2: If using Chrome, disable SameSite behavior by typing "chrome://flags/#same-site-by-default-cookies" in a new Chrome tab, then changing the SameSite behavior from Default to Disabled
3: Disable your ad blockers and script blockers—this is crucial as our apps rely heavily on Javascript, whose functioning can be destroyed by ad blockers and script blockers
4: Verify that your ad blockers are OFF using this test:
https://thepcspy.com/blockadblock/5: Verify that your Javascript is working using this test:
https://javatester.org/javascript.html6: Clear your browser’s cache:
http://www.refreshyourcache.com/en/home/7: Log out of the apps and then log back in
8: Try a new browser—we recommend trying Google Chrome in Incognito Mode; many users have reported success with Microsoft Edge
9: Try a different computer and operating system
If you're still experiencing problems after successfully completing all of these steps, please fill out the questionnaire below to help us troubleshoot:
