Cancellation policy: We require a minimum of 48 hours notice for any cancellation or change in your appointment reservation. Because we block out time for a room and a service provider from our schedule for your appointment, 50% to a possible full payment will be deducted from gift cards or your pre-authorized credit card on file if we are not given the required notice for any changes to your appointment reservation. We reserve the right to apply a full-service fee for no-shows/same day cancellations. Late arrivals may require us to shorten the service time if possible, with full-service charge. If you arrive too late to begin and complete any of the service(s) in the time that was booked we will charge you for the full appointment. I acknowledge and understand the cancellation policy as listed above. *
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