Cross-Border Information & Advice

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Cross-Border Information & Advice - 2021

The Border People project has noticed increase in demand for cross-border information and advice.
Is your organisation experiencing similar? Do you have cross-border experts within your team?
Would your organisation be interested in cross-border training or opportunities for collaboration?

We'd really appreciate if you complete this quick survey to help us stock-take and plan ahead!

Email *

Your name: *

Your organisation *

Your role within the organisation *

In which COUNTY is your organisation based? *

Are you answering this survey on behalf of the organisation, or based on your own role? *

On behalf of organisation

Based on my own role

Do you / your organisation provide cross-border information or advice to citizens? *

Yes

What would assist you / your organisation to provide cross-border information and advice? e.g. Funding, training, specialist staff

On average how many requests for cross-border information or advice are received each month? (Please indicate if your answer refers to your role, or the whole organisation.) *

Please choose the most common issues raised: *

Taxation e.g. where to declare income, Transborder Workers Relief, annual self assessment

Social insurance e.g. National Insurance, PRSI, transferring contributions across the border

Social welfare e.g. Illness benefit, pensions, child benefit

Healthcare e.g. medical cards, medical care across the border

Motoring e.g. car registration, taxation, driving licences

Doing business across the border e.g. setting up a business, selling across the border, self employment

Studying across the border e.g. recognition of qualifications, student finance

Moving across the border

Retirement e.g. accessing healthcare, social welfare, pensions

Required

Let us know about any other frequently raised issues not listed above

Does your organisation refer cross-border clients to other services? If yes, please tell us where you signpost them to *

How would you rate the level of cross-border knowledge within your organisation? (Even if a cross-border service isn't provided we need to gauge current skill levels, if training would be helpful and potentially find hidden experts!) *

Highly skilled, can answer very complex questions

Reasonable skill level, can answer most questions

Low level of knowledge, can answer basic questions only

No cross-border knowledge

Please highlight any areas of cross-border expertise within your organisation, or alternatively please highlight training topics that would be helpful.

Has Brexit impacted service delivery, the skills required within the organisation or changed the type of enquiries received? *

It's important we gather evidence of the demand for cross-border support, however recording cross-border cases can be tricky. Tell us about your case recording system, does it need tweaked? *

Our system can record place of residence by county in either NI or ROI

Our system can record place of residence as either ROI or NI

Our system specifies UK only, and does not identify NI separately

Our system does not capture place of residence for any person

Our system easily identifies cross-border cases from local/domestic cases.

Our system may need a little tweaking

Our system needs a complete overhaul

It would be useful if the information gathered north and south were comparable.

I'd be interested in attending a discussion about cross-border case recording

Required

If there's anything else you'd like to share, or if there are challenges on the horizon please let us know

The results of this survey will be grouped together by county. However, if you would like us to mention your organisation please tick the appropriate box below. *

Please ensure my contribution is anonymised

My organisation may be included within the survey results

My name and organisation may be included within the survey results

Our contact lists are private and we never, ever share them! Are you happy to remain in touch with the project? *

Yes

Send me a copy of my responses.

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